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Clerical Support Representative, Emergency Medicine (on-site) in Louisville, TN at TeamHealth

Date Posted: 4/8/2024

Job Snapshot

Job Description

Team Health has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused healthcare organization. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.


This is an on-site position and allows the ability to work four, 10 hour days; supporting the Alcoa Billing Center.


This position is responsible for general clerical duties following HIPAA guidelines and established policies and procedures. Must have good organizational skills, computer skills, and be production oriented.


Performs general clerical duties to include sorting mail, printing, filing, pulling records as needed.

  • Retrieve medical records from storage application.
  • Print claims from master printer files.
  • Process claims per State requirements.
  • Maintain a daily log.
  • Perform other duties and assignments as requested.

Job Requirements


  • Ability to sit on-site
  • High school diploma or equivalent required
  • Six months experience working with insurance or in a hospital/office environment preferred


  • None


Ability to bend, stoop, twist, and lift up to 20 pounds of boxed weight; requires sitting and walking tolerance.  Must be detail oriented and have good organizational skills.  This job is performed in a well-lighted environment.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.