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Sr. Clerical Support Admin (Hybrid) in Akron, OH at TeamHealth

Date Posted: 5/26/2024

Job Snapshot

Job Description

TeamHealth is named among the “150 Great Places to Work in Healthcare” by Becker’s Hospital Review and has ranked three years running as “The World’s Most Admired Companies” by FORTUNE Magazine as well as one of America’s 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

  • Career Growth Opportunities
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans

This position offers Hybrid work opportunities following On-Site training at the TeamHealth Akron Billing Center in Fairlawn, OH.

Hybrid Schedule requires 2-3 days on-site per week.

This position is perfect for someone with 1 year of medical billing experience and some leadership experience. We offer plenty of opportunities for advancement.


The Sr. Clerical Support Admin is responsible for assisting with the daily monitoring of production necessary to ensure that all tasks in the Clerical Support Department are completed in a timely fashion. This person will also perform duties to process mail, search for EOBs, match charts, and other duties as assigned by the Supervisor.


  • Consistently monitor and coordinate work to achieve maximum productivity/efficiency and provide support for workflow coverage
  • Works with other production departments to coordinate workflow
  • Responsible in the process of EOB/chart retrieval for offsite storage which includes the ordering of boxes, ordering supplies and preparing files for shipment to offsite storage
  • Responsible for maintenance of transmittal spreadsheets
  • Responsible for reviewing medical claim rejections, claim changes, Accounts Receivable, etc.
  • Monthly quality assurance audits and production for the department
  • Responsible for new and existing employee training and education
  • Report to management any department issues with workflow or employees
  • Verify the completion of projects and/or assignments are completed in a timely manner in the absence of the supervisor
  • Other duties assigned by the Supervisor/Manager

Job Requirements


  • Good oral and written communication skills
  • Good analytical problem solving skills
  • Able to work in a fast-paced environment
  • Detail oriented and good organizational skills
  • Demonstrate leadership abilities for others in a team environment
  • High school diploma or equivalent
  • At least one year of experience in performing clerical support duties with an ability to lead and mentor peers. Previous knowledge of IDX/GE preferred


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