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Universal Billing Representative in Alcoa, Tennessee, US at TeamHealth

Date Posted: 3/5/2020

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


This position is responsible for covering areas where assistance is needed for IDX Coordinator and Payment Processing areas. Position is primarily responsible for processing insurance credit card payments and website access. Position is also responsible for covering various IDX Coordinator functions.  Maintains accuracy and production to ensure accounts and websites are being processed effectively.


  • Processes insurance credit card payments.
  • Completion of carrier website access for various functions.
  • Maintains new and current user website login passwords.
  • Maintains user and administration website spreadsheets on daily basis.
  • Participates in unit progress meetings with staff regarding Payment Processing.
  • Notifies Patient Accounts Manager of any unusual circumstances regarding Payment Processing.
  • Notifies IDX File Maintenance Coordinator of any unusual circumstances regarding websites.
  • Reports any errors or problems that affect websites and insurance credit card payments.
  • Performs any and all duties as directed by Asst. Vice President.


Job Requirements


  • A minimum of one to two years of computer experience in an office environment.
  • Position requires good command of English. Intermediate to advance level of expertise in Lotus/Excel and WordPerfect/Microsoft Word software programs, preferably using Windows.
  • Familiar with designing and maintaining worksheets. Clerical experience in filing and telephone skills.  Excellent organizational skills which would have been required and demonstrated in former positions.
  • Must use good judgment and reasoning skills.
  • Must be flexible and independent.


  • None


This job should be performed in a well-lighted, well-vented and temperature-controlled modern office setting.  Requires being able to deal with management team, as well as, other interdepartmental companies.  Always present yourself in a professional manner.  Requires constant sitting tolerance. Must be flexible, independent and able to meet deadlines.  Jobs performed need little or no supervision. Assist in any special project requested by management.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.