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Scheduling Coordinator in Fort Worth, Texas, US at TeamHealth

Date Posted: 1/31/2020

Job Snapshot

Job Description

JOB DESCRIPTION OVERVIEW:

The position of a TeamHealth Scheduler has the responsibility for scheduling all Physicians/Mid-Level Practitioners in the emergency department.  This includes obtaining scheduling dates from physicians/MLPs and assisting the physicians in solving their scheduling problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Obtains scheduling availability for physicians and mid-level providers of designated hospitals to ensure the preparation of Physician/MLP schedules for the respective emergency departments. This involves sending monthly reminder notices, and entering requests into scheduling program as needed.  
  • Utilizing scheduling program and working with other team members, creates monthly schedules for Physician and/or MLP’s for assigned emergency departments. This work involves meeting a monthly deadline of completing schedules within 14 business days from receipt of scheduling availability.  This work may involve working evening hours and weekends. 
  • Communicates with all credentialed Physicians/MLPs at each facility to ensure that all shifts are covered, including coverage for all unforeseen emergencies.
  • Assists in all schedule change requests for Physicians/MLPS of designated hospitals.
  • Enters scheduling data into Tangier, including any changes or corrections to the schedule as deemed necessary.
  • Alternates on-call responsibilities with other members of the Scheduling department. This includes a 24-hour on-call period that is scheduled regularly including weekends and holidays.
  • Schedules all orientations for physicians and mid-level providers including EMR training, shadow shifts, and ED Clinical orientation. This will involve working with a medical staff and/or representative of Information Technology for contracted hospitals.    Ensures physicians and mid-levels providers know where to park, how to obtain their ID badge, and billing number prior to first shift.
  • Maintains annual holiday grids to include entering all shifts worked for the year prior.
  • Updates Tangier to reflect dates and times of RMD monthly meeting, ED Cabinet, Leadership, and ED Departmental meetings.
  • Maintain Support Call usage spreadsheet.
  • Communicates effectively as needed with the team and other members of Physician Services
  • Completes all other tasks and assignments as delegated by the VPO
  • Participates in an integrated work team as a responsible team member.
  • Assists in the facilitation of the team process at TeamHealth by serving as an active member of Team West. This includes attending all team related meetings; participating in developing and implementing center wide and team goals; participating in problem-solving and decision making; supporting corporate and center management decisions; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training.
  • Follows the norms and guidelines established by the team for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations.

 

Job Requirements

QUALIFICATIONS / EXPERIENCE:

  • Two (2) or more years of college or equivalent education;
  • One (1) to three (3) years of related experience, preferably in a medical setting working closely with physicians;
  • Proficient in Outlook, Word, and Excel applications;
  • Exceptional negotiation and persuasion skills;
  • Excellent communication skills (verbal and written);
  • Excellent problem-solving skills;
  • Good computer skills (word processing, spreadsheet, database management;
  • Ability to work well with deadlines and stressful situations;
  • Ability to think creatively within a short time-frame;
  • Ability to handle multiple tasks;
  • Ability to work a flexible schedule;
  • Ability to adapt to change; and
  • Ability to work in a team setting.

SUPERVISORY RESPONSIBILITIES:

  • None

PHYSICAL / ENVIRONMENTAL DEMANDS:

  • Job performed in a well-lighted, modern office setting;
  • Occasional lifting/carrying (10 pounds or less);
  • Occasional standing/bending;
  • Prolonged sitting;
  • Prolonged hours of work (evening, weekends, required on-call coverage);
  • Prolonged work in a computer/PC;
  • Prolonged telephone usage including text messages;
  • Moderate to high stress levels 

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.  Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

DISCLAIMER:

The information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.