TeamHealth is named among the "150 Top Places to Work in Healthcare" by Becker's Hospital Review and has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine as well as one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
OVERVIEW:
The Vice President of Operations (VPO) serves as the liaison between the client hospital and service line leadership. The VPO, under the direction of the Vice President Specialty Services is responsible for operational performance of all assigned contracts. The VPO’s specific focus is to ensure client and TeamHealth expectations and goals are met. The VPO works in a paired leadership model with the National Medical Director (NMD.) The VPO is the primary TeamHealth contact with the client’s administrative leadership.
This position is remote, but with 50%-60% travel for client visits located mostly in the Southeast and Northeast part of the U.S. However, client visits also include other parts of the country.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides management and support for assigned contracts.
- Adheres to Partners in Performance philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database.
- Establishes and maintains positive relationships with client stakeholders in accordance with Partners in Performance standards.
- Works to achieve client and TeamHealth operating metric goals.
- Knowledgeable about the requirements for each assigned facility and ensures contract compliance.
- Serves as liaison between client and TeamHealth regarding contractual questions or issues.
- Facilitates assessment of client needs to offer/coordinate appropriate value-added services and innovation to client hospitals.
- Collaborates and supports integration efforts within all TH service lines and may serve as primary point of contact as assigned.
- Collaborates with leaders and staff of the operational service centers to achieve optimal contract performance. These departments include, but are not limited to: recruiting, scheduling, credentialing, payroll, risk management, documentation education, chart flow, provider enrollment, managed care, PSO, compliance, and scribes.
- Contributes to development of annual budgets and is responsible for ongoing management of contracts to meet budget.
- Participates in Monthly Operating Reviews (MOR) and Quarterly Business Reviews (QBR) as directed by senior management.
- Participates in Business Development activities such as Request for Proposals (RFP) responses, Proforma builds, presentations, and the negotiation of terms for renewals.
- Leads the coordination of new client start-ups in accordance to the TeamHealth startup standardized process.
- Actively involved in leader and provider recruiting process.
- Supports and assists the Associate Regional Medical Director (ARMD)/Director of Operations (DOO) DYAD Teams in onboarding of FMDs. Ensures that there is an onboarding process and tools in place to orient new providers. May participate in onboarding as needed.
- Supports and assists the ARMD/DOO teams in coaching FMDs and providers.
- Supports and assists the agenda and planning for provider department meetings with the ARMD, DOO and FMD and ensures distribution of informational materials, as needed.
- Provides oversight of direct reports as applicable.
- Performs other duties as assigned.
