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Medical Billers Needed in Alcoa, Tennessee, US at TeamHealth

Date Posted: 3/10/2020

Job Snapshot

Job Description

Now hiring Medical Billers for the TeamHealth Alcoa, TN Billing Center!

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


Position Summary: The Medical Biller is responsible for a variety of technical functions that requires critical thinking and problem solving skills. The biller is responsible for providing account receivable services and telephone customer service to patients and insurance carriers for multiple locations and multiple specialties.

Essential Functions:

  • Post all zero lock boxes on a daily basis.
  • Answer phone calls from Patients and Insurance Carriers on a daily basis.
  • Process and balance credit cards on a daily basis according to the work flow schedule.
  • Work all explanation of benefits within 48 hours of payment.
  • Process all appeals within 48 hours of denial.
  • Work accounts receivable reports on a daily basis according to age of claim.
  • File all corrected claims to the appropriate insurance company on a daily basis.
  • Identify refunds to insurance carrier if there is an overpayment to start the refund process or insurance retraction process.
  • Interacts with payment posters and Coders to assure compliance and appropriate billing practices.
  • Handle billing correspondence.
  • Maintains confidentiality in all aspects of the job.
  • Performs other related duties as assigned.


Job Requirements

Qualifications: Education Requirements:

  • At least two years experience that is directly related to the duties and responsibilities specified.
  • One year knowledge of CPT and ICD Coding.
  • Minimum of Bachelor’s degree from an accredited university or college experience can be in lieu of degree.


  • Minimum 3 years specialty billing in the area of internal medicine, family medicine and/ or emergency medicine.
  • Ability/knowledge to code multiple specialties.
  • Knowledge of patient insurances. Ability to provide instruction to the patients and their families regarding insurance coverage procedures.
  • Ability to perform standard office procedures according to established protocols. 

 Knowledge, Skills & Abilities:

  • Experienced and comfortable providing education to providers one on one and in group setting on a frequent basis and work with the providers to optimize their billing.
  • Knowledge of and ability to use computer systems and other office equipment.
  • PC skills, with emphasis on Windows applications, and ability to use a mouse.
  • Keyboarding/data entry skills.
  • Ability to perform detail-oriented work.
  • Thorough knowledge of medical terminology, anatomy, physiology and disease process.
  • Ability to work independently yet in conjunction with a team.
  • Ability to adapt to a changing and growing atmosphere.
  • Good time management and organizational skills.
  • Knowledge of medical reimbursement methodologies.
  • Ability to speak in a group setting. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Courteous and professional demeanor.
  • Willingness to work as a team player to meet common goals of the department.
  • Demonstrates excellent verbal and written communication skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent customer service skills.
  • Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations.
  • Promote positive department morale through effective teamwork.
  • The employee must have the ability to work overtime hours when necessary.
  • Willingness to learn new skills and help in different areas.
  • Ability to work and travel to multiple locations. 

 Physical Demands:

  • Ability to stand, walk, or sit for an extended period of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required manipulating objects with fingers rather than whole hand(s) or arm(s).
  • Excellent written and verbal communication skills.
  • Ability to see within normal parameters.
  • Ability to hear within normal range.
  • Ability to stoop, bend, push or lift 50 pounds.