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D&Y - Territory Manager in Atlanta, GA at TeamHealth

Date Posted: 1/2/2020

Job Snapshot

Job Description

D&Y is looking to add a Territory Manager to our commercial business development team in Atlanta during the first quarter of 2020! Kick off the new year with a great new professional opportunity in the physician staffing industry! Please visit https://www.dystaffing.com/ to learn more about us, and https://www.teamhealth.com to learn more about our parent company.

JOB DESCRIPTION OVERVIEW:

Responsible for new business development, client communication plans, client interfacing, and logistical coordination of provider engagements and partnering with D&Y Sales & Recruiting Leadership to ensure appropriate resource allocation to meeting the client staffing need(s) within a specified multi-state territory.

BUSINESS DEVELOPMENT ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Engage with D&Y sales leadership in strategic planning and market analysis to ensure long term divisional growth that meets organizational goals for the commercial market within the assigned territory.
  • Execute inside sales strategies within assigned territory in order to procure new client agreements.
  • Perform prospect engagement and development activities to include: customized physician placement solutions, aide in strategic planning, and identifying physician openings.
  • Partners with Business Development Director as applicable to engage prospective client leadership to procure new client contracts.
  • Collaboration with marketing team to attract prospective clients via social media, trade shows, networking events, and other areas as identified.
  • Collaborates with Sales Leadership on price evaluation to gain competitive advantage in market place.
  • Maintain accurate engagement records of prospective clients and sales pipelines within company CRM for tracking of monthly results to performance of sales activity metrics.
  • Responsible for achieving monthly KPI (key performance indicator) requirements on a consistent basis.
  • Prepares weekly business activity report and other reports as requested by Sales Management.

CLIENT SERVICE ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs as the initial point of contact for client locum requirements to achieve consistent, managed expectations and delivery of service and to introduce RM/SC team
  • Partners with RM/SC/Client to identify mutual strategies to better service and support client requirements (i.e. licensing out-of-state physicians, credentialing secondary candidates for more complete coverage, etc.).
  • Identifies opportunities within client organization to provide potential operating/process efficiencies and partners with D&Y sales management to move related recommendations forward.
  • Proactively tailors and executes communication plan to clients in partnership with Recruiting Managers and Staffing Consultants to achieve expected results.
  • Identifies on-going and intermittent staffing needs of client and coordinates with D&Y Sales Management to allocate appropriate recruiting resources and ensure recruiting plans are executed.
  • Achieve budgeted Territory growth expectations
  • Manages client staffing schedules (as applicable) and ensures timely delivery of candidate presentations for identified client vacancies.
  • Works with Recruiting Managers and Staffing Consultants to foster conflict resolution and relationship management regarding service and quality issues pertaining to client accounts.
  • Coordinates with RM/SC/Client and D&Y credentialing resources to ensure providers receive hospital privileges by specified assignment start dates.
  • Generates and distributes reports internally (to D&Y and client leadership) relating to mutually defined staffing metrics.
  • Maintains accurate engagement records of existing clients and accurate client site visit records within company CRM.
  • Performs special projects and other duties as needed that may be assigned by Sales Management.

Job Requirements

QUALIFICATIONS / EXPERIENCE:      

  • Four year college degree in business administration or related field and/or equivalent professional experience.
  • One (1) to three (3) years of experience in account management-related role, preferably healthcare related.
  • One (1) to two (2) years of experience of direct healthcare staffing experience in the locum tenens industry desired.
  • Excellent computer skills with intermediate level of experience with Microsoft Word and Excel and an ability to learn new computer applications.
  • Excellent verbal and written communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Excellent judgment/decision making skills.
  • Strong problem solving skills.
  • Strong analytical skills.
  • Ability to negotiate with various levels of client leadership to achieve successful business outcomes.
  • Ability to adapt to and to facilitate change.
  • Ability to manage stress and to resolve conflict.
  • Ability to consistently achieve defined business goals and deadlines.

PHYSICAL / ENVIRONMENTAL DEMANDS:

  • Job is performed in a well-lighted, climate controlled modern office setting.
  • Occasional lifting and carrying up to 25 lbs.
  • Moderate bending and standing.
  • Prolonged sitting.
  • Extensive telephone usage.
  • Extensive work with computer/PC.
  • Moderate to high level of stress.
  • Travel as required for business purposes (approximately 25-30%).
  • This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax, etc.) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position.

All associates must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this position.