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Director, Strategic Initiatives in Knoxville, Tennessee, US at TeamHealth

Date Posted: 8/15/2019

Job Snapshot

Job Description

JOB OVERVIEW

This is an integrative leadership role reporting to the SVP of Strategic Initiatives. The Director supports the development and deployment of a portfolio of large-scale change initiatives that advance quality of care, improve operational efficiency, and elevate provider satisfaction across TeamHealth. Includes daily leadership of direct staff resources and close collaboration with other support services and regional offices.

The individual must be highly energetic, solution driven and flexible in his/her interpersonal style. Outstanding communications skills in both written and verbal expression are required. The individual should be a self-starter, persistent, adept in using metrics to drive performance and driven to succeed.

ESSENTIAL FUNCTIONS

  • Collaborate with SVP of Strategic Initiatives to structure, launch, and implement large-scale change initiatives that enable growth, profitability, quality of care, and provider satisfaction objectives of the company
  • Analyze and synthesize data to solve complex problems and derive simple solutions
  • Ability to use simple language to communicate complex ideas and to distill information into logical and easy to understand documents, including preparing and delivering presentations
  • Strong knowledge of project management methodologies and tools.
  • Plan, design, develop, and analyze business plans for complex problems. Responsibilities include gathering and coordinating project impact assessments from various groups within the organization; working with stakeholders to understand value impact to functional areas
  • Support the establishment of cascading operational KPIs and financial targets for the overall program and for each large-scale change initiative
  • Partner with Operations Finance/Business Analysts to ensure rigorous tracking of operational metrics & financial results
  • Partner with leadership teams to help ensure enterprise-wide alignment among various internal stakeholder groups involved in the transformation efforts; proactively promote change across the organization and leverage internal steering teams to manage resistance to change
  • Support the development of a standard project management methodology, including requirements gathering, project planning, work breakdown structures, resource plans, detailed budgets, milestone tracking, and risk mitigation plans
  • Indirectly manage team leaders for each of the initiatives, monitoring weekly project performance against financial parameters, schedule, resources, scope changes, financial budgets/cost controls and deliverable content & quality
  • Seamlessly integrate change management activities (e.g., stakeholder mapping, communication strategy, skill building, incentives alignment) into project plans for all large-scale change initiatives
  • Identify capability gaps and help facilitate improvements

 

Job Requirements

JOB QUALIFICATIONS

  • Bachelor’s Degree required, Masters preferred, in Business Administration, Organizational Management, or other relevant field of study or equivalent professional experience.  
  • Five (5)-Seven (7) years of experience in line management, project management, and/or consulting leadership roles with significant Healthcare industry exposure
  • Five (5)-Seven (7) experience leading business analysis and projects
  • Hands-on experience leading large-scale change initiatives across the full lifecycle of-- strategy, planning, requirements definition, design, delivery
  • Highly organized, with demonstrated track record in a program management office environment
  • Exceptional strategic planning, influencing, and communication skills (verbal, written, presentation and negotiation)
  • Extraordinary initiative and problem solving dexterity
  • High change agility, strong change management skills and stakeholder management skills
  • A Project Management Professional (PMP) and Lean Six-Sigma Black-Belt certifications preferred
  • Leadership, teamwork and the ability to develop others.
  • Excellent computer skills (Excel, Word, PowerPoint, and Visio)
  • Patience and ability to excel under pressure, handling multiple requests often with tight deadlines 

SUPERVISORY RESPONSIBILITIES:

  • Manage a team of Project Management Professionals 

PHYSICAL AND ENVIRONMENTAL DEMANDS

  • Job performed in a well-lighted, modern office setting;
  • Occasional lifting/carrying (10 pounds or less);
  • Prolonged sitting; with prolonged work in a computer/PC;
  • Occasional work in evenings and on weekends;
  • Occasional to moderate travel depending on current work assignment. 

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.