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Credential Coordinator in Palm Beach Gardens, FL at TeamHealth

Date Posted: 3/4/2021

Job Snapshot

Job Description



  • This entry level position is a remote position and the Credential Coordinator needs to follow the companies Remote Work Policy.
  • Launches the credentialing process once a contract with of a new physician/CRNA is received, whether an employee, an independent contractor, or a locum tenens from an agency.

  • Responsible for following the credentialing process from beginning to end by maintaining consistent dialog and physicians/CRNAs and the credentialing entities (Medical Staff Offices, Billing Companies, and Malpractice Insurance Brokers.

  • Complete the TEAMHealth Credentialing Process (Primary Source verifications, etc.).

  • Makes the initial contact by phone to make initial introduction and to set expectations and send the physician/CRNA an e-mail with all the documentation to be completed for credentialing; or the locum tenens agency, if the provider is a locum tenens provider.

  • Notifies the Medical Staff Office of the new provider.

  • Follows up with the agency or the employee/independent contractor to make sure they are on schedule and that paperwork is received timely.

  • Reviews all paperwork received by either the employee/independent contractor or by the agency before it is sent to the Medical Staff Office to make sure paperwork is complete (i.e. supporting documents, application completed – contact information for training, experience and work history, etc.).

  • Gathers all phone numbers, fax numbers, e-mail addresses and contact information for all Medical Staff Offices, Schools, References, and Malpractice Carriers that are listed on the application before it is sent to the appropriate parties to facilitate the verification process for the Medical Staff Office and for Provider Enrollment. This process should be completed by the locum agency, if the provider is a locum tenens.

  • Assists the Medical Staff Offices, Provider Enrollment, and malpractice insurance brokers by following up on missing/required documentation and also with the pending verifications to ensure that responses are received.


  • Maintains a professional and collaborative relationship with the Medical Staff Offices, providing any assistance during the credentialing/privileging process, as well as after the process is completed, being the contact person for the Medical Staff Offices, Provider Enrollment, and malpractice carriers for future needs (renewals, etc).


Job Requirements

  • Ability to work in a fast-paced environment
  • Assertive and confident communication skills
  • Excellent verbal and written communication

    Credentialing specialist will interact with a wide range of personalities.  He or she must be able to effectively communicate requirements; remain calm under pressure; and deal with challenging situations professionally and diplomatically.

  • Excellent problem-solving skills
  • Excellent computer skills

    The credentialing specialist must have excellent computer skills to include Microsoft Outlook, Word, Excel, Adobe.  Training will be provided for TeamHealth’s credentialing platform, Verity.

  • Excellent organizational skills

    Credentialing specialist need to be highly organized and have meticulous attention to detail. Their work product must be complete and accurate.  The credentialing specialist will be required to keep medical licensure and certification requirements updated.  Accuracy is essential.

  • Ability to handle multiple tasks and deadlines
  • Ability to adapt to rapid change
  • Ability to handle confidential data
  • Experience with Microsoft word and Excel
  • Ability to work independently, decision making, attention to details, good follow through, work well with others, work well under pressure, good writing and communication skills.

    Credentialing specialist must be able to juggle multiple tasks, remaining conscious of multiple deadlines.

  • Ability to work in a remote environment

    Although extensive training will be provided and leaders will host daily check-ins, credentialing specialist must be able to work autonomously and ensure deadlines are met