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Accounts Receivables Supervisor - Medical Billing in Los Angeles, California at TeamHealth

Date Posted: 10/23/2019

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule 

JOB DESCRIPTION OVERVIEW: 

The Supervisor is responsible for overall management of the department. The Supervisor oversees the workflow, and daily activities to ensure the department meets quality and production standards and budget specifications. The Supervisor is also responsible for staffing, disciplinary action, training, and enforcing adherence to established policies and procedures. The Supervisor is accountable for quality assurance of all functions in the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Plans, organizes, directs, and monitors the assigned area(s).
  • Actively participates in the training/retraining of employees, including seniors, especially working with new hires in the initial onboarding process.
  • Completes employee performance appraisals
  • Scheduling the work hours of employees and maintaining accurate timekeeping records
  • Assigning workflow and/or job duties to ensure effective, timely completion of departmental goals.
  • Maintaining accurate production and quality records.
  • Manages staff and procedures ensuring systems operate efficiently and maintains effective personnel relations.
  • Handling complaints and grievances made by employees with the assistance of Human Resources and Manager/Director
  • Controlling inventory, supplies, and materials necessary for the function of the department
  • Assuring compliance with applicable laws and regulations.
  • Defines and implements a program for quality assurance for assigned areas.
  • Monitors key performance indicators and metrics for the department providing corrective action as indicated.
  • Actively participates in the leadership of the department and motivating staff.
  • Completes employee performance appraisals and administers disciplinary action where appropriate.
  • Maintains accurate records of disciplinary actions, developmental conversations, and employee training sessions for their area.
  • Evaluates and refines systems to provide the most efficient, cost effective, and workable flow of reimbursement and accounts receivable management practices.
  • Strives to maintain positive working relations amonst departments.
  • Develops long-range and short-range goals and objectives.
  • Prepares and monitors annual budgets.
  • Proactively keeps the Manager/Director/Vice President updated on the status of workload and any potential problems that may arise.
  • Performs any and all of the duties assigned by the Manager/Director/Vice President.
  • Assists in special projects as requested by the Manager/Director/Vice President.
  • Develops and maintains policies and procedures.
  • Assuring the safety of employees.

 

Job Requirements

QUALIFICATIONS / EXPERIENCE: 

Skills

  • Demonstrate knowledge of physician billing and health care reimbursement
  • Knowledge of billing and insurance procedures.
  • Extensive knowledge of insurance carriers and contracted billing procedures.
  • Knowledge of payer types for medical insurances, and regulations for all states.
  • Good oral and written communication skills.
  • Excellent organizational skills.
  • Ability to work efficiently in a high-volume, fast-paced environment while maintaining quality standards.
  • Good analytical skills.
  • Computer literate.
  • Good leadership skills.
  • Able to prioritize workload to meet scheduled deadlines.
  • Able to communicate with professional and clerical staff required.
  • Able to motivate staff to meet deadlines.
  • Knowledge of CPT and ICD-10 coding, as well as reimbursement policies and procedures is required.
  • Knowledge of HMO/PPO plan requirements is required.
  • Able to manage multi-tasks, and prioritize.
  • Able to perform duties with minimal supervision.
  • Good decision-making skills.
  • Good understanding of productivity measurement, job performance standards, and quality evaluations.
  • Strong leadership abilities.
  • Knowledge of IDX-BAR preferred.

Education

  • Minimum High School diploma, or equivalent is required; BS or BA is preferred in health care or business administration.
  • Two or more years of management/supervisory experience in physician billing and/or formal training in medical terminology, billing, and insurance guidelines is preferred.

Experience 

  • Minimum of three to five years experience in a fee for service and Managed Care reimbursement environment is required.
  • Previous IDX-BAR application experience a plus.
  • Minimum of three to five years experience in supervisory or managerial leadership.
  • Travel
  • May require occasional travel to client billing areas and payers to resolve reimbursement issues.

SUPERVISORY RESPONSIBILITIES: 

  • The Supervisor is responsible for overall, day to day management of the department.

QUALIFICATIONS / EXPERIENCE:

  • Supervises Denials and Appeals staff members
  • College education or 3-5 years of equivalent experience in a medical billing setting, with an emphasis on registration and charge entry preferred.
  • BS or BA preferred or equivalent of management/supervisory experience in physician billing related field.
  • Familiarity with the revenue cycle process.
  • Understanding of physician billing guidelines for commercial and government payers in multiple states.
  • Excellent written and verbal communication and interpersonal skills.
  • Proven analytical skills and ability to work in a structured, fast-paces environment.
  • Proficiency in working with systems, GE experience is desirable.
  • Must be organized, detail oriented, and meticulous with all tasks.
  • Astute problem solving skills and ability to interrelate and convey information professionally.
  • Medical billing experience with knowledge of the GE system, Microsoft Excel, Microsoft Outlook, and Microsoft Word.
  • Dependable, always conforms to standards for attendance.

PHYSICAL / ENVIRONMENTAL DEMANDS: 

  • Set in a pleasant, high-volume, fast-paced office environment.
  • Ability to meet closing deadlines, and production standards is required.
  • Also, may require physical and/or mental stamina to work additional hours beyond a regular schedule and/or more than five days per week.
  • Significant workload that may require after hours work and/or additional hours be mandated by Management.
  • Regular and reliable attendance is necessary.
  • Prolonged work on a PC/computer.
  • Physical requirements include but are not limited to sitting for extended periods of time, walking, and bending.
  • Periodic travel may be required to for meetings and trainings.
  • This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Manager. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

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