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Provider Enrollment Manager - Pleasanton, CA in Pleasanton, California, US at TeamHealth

Date Posted: 8/12/2019

Job Snapshot

Job Description


Under the supervision of the Director of Provider Enrollment, the Provider Enrollment Manager oversees the day-to-day activities of the Provider Enrollment Team in support of department and organizational goals.


  1. Responsible for supervising, training, directing, prioritizing, monitoring, auditing and measuring activity of Provider Enrollment Specialists.
  2. Ensuring individual and team member adherence to all TeamHealth policies and procedures.
  3. Serve as a primary point of contact for provider enrollment staff and billing representatives to share information, record and prioritize issues, and ensure issues are escalated, resolved and evaluated for continuous improvement.
  4. Develop and maintain professional, collaborative relationships with providers, payers and colleagues
  5. Support continuous improvement and automation of provider enrollment processes
  6. Direct and supervise special projects
  7. Lead team huddles and participate in cross-functional meetings
  8. Serve as a member and/or advise to Nation Provider Enrollment Task Force
  9. Complete monthly rounding with team members


  • Participates as a professional, responsible, cooperative administrative team leader.

Job Requirements


  • Degree in business or management related field
  • Three to five years working knowledge of management and provider enrollment process, preferably in multiple states
  • High degree of judgement and independent decision-making, analytical evaluation, critical thinking, managerial and problem solving skills
  • Ability to maintain composure and professionalism
  • Ability to multi-task and prioritize workload in a fast paces, evolving environment
  • Ability to know when to escalate
  • Ability to work with a database


  1. Job performed in a well-lighted, modern office setting;
  2. Occasional standing/bending;
  3. Occasional lifting/carrying (25 lbs or less);
  4. Moderate stress;
  5. Prolonged sitting & telephone use;
  6. Prolonged work on a PC/Computer;
  7. Careful, precise, and organized work habits.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.