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Chart Audit Clerk - West Hills, CA in Los Angeles, California, US at TeamHealth

Date Posted: 5/12/2023

Job Snapshot

Job Description


The Chart Capture Representative is responsible for timely retrieving demographic and / or medical record information for billing, auditing, or charge capture purposes. The Chart Capture Representative is responsible for following the Policies and Procedures of the Chart Capture Department and TeamHealth.


  • The Chart Capture Representative retrieves face sheets or medical records through Remote (EMR Access), Fax, Email, or Download.
  • The Chart Capture Representative is responsible for reviewing the completeness of face sheets (demographics) or medical records to ensure the documents meet the request submitted for pursuit.
  • Responsible for timely processing of all received documents within 24-48 hours of receipt.
  • Is expected to follow up on pending medical records or face sheet requests depending on the task/ area assigned.
  • Follow-up calls or email communications must be placed when requested documents are not received timely or are incomplete.
  • Must document accurately and timely all pursuit attempts.
  • Responsible for reporting trends and errors encountered when completing daily tasks.
  • Responsible for maintaining all access granted to systems and tools required to complete job functions.
  • Must ensure compliance with state and federal laws and regulations, including HIPAA.
  • Will assume tasks, duties, and responsibilities as assigned by the Management Team.
  • Develop and maintain a positive working relationship with the facility and operational contacts.
  • Must meet all production and quality standards.

Job Requirements


  • Good oral and written communication skills
  • Ability to develop and maintain positive working relationships.
  • Ability to work with speed and accuracy.
  • Detail orientated.


  • High School Diploma is required.
  • At least one to two years of experience in a medical field that requires an understanding of patient registration and/ or medical records.
  • Some college coursework in Business Administration or Computer Science would be a plus.


  • None


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