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Admin Support Clerk - HYBRID in HYBRID at TeamHealth

Date Posted: 2/12/2024

Job Snapshot

Job Description

This position offers Hybrid work opportunities following On-Site training at the TeamHealth Akron Billing Center in Fairlawn, OH.

Hybrid Schedule requires 2-3 days on-site per week.

If you are looking for the perfect, entry level opportunity to learn the healthcare revenue cycle process, APPLY TODAY!


The Admin Support Clerk position is primarily responsible for providing general administrative support to the TeamHealth Akron Billing Center.


  • Perform duties to assist in preparation of HICs for mailing.
  • Search and print EOBs, match to HIC, then mail to insurance carrier. For manuals, pull EOB and follow the same process.
  • Retrieve, copy, sort, and file various patient related information.
  • Separate and process address changes, as well as scanning bad addresses.
  • Organize and prepare patient records and reports for off-site storage
  • Prepare and ship records/EOBs to off-site storage, as well as retrieve records/EOBs from off-site storage.
  • Print, match medical records through Onbase.
  • Responsible for getting ERA report and printing HIC. Also printing HICs for secondary’s
  • Variance Report from Allowable
  • Responsible for logging Inpatient and/or Procedural charts in and out of MRTS
  • Responsible for opening and sorting all incoming mail.
  • Akron PS/CL and Akron FL Rejection Report
  • Provide coverage on main switchboard for breaks and vacations
  • ETM Rejections for Medical Records and/or EOB
  • ETM Claim Edits
  • Batch charts received from facilities by date of service or group together to create straggler batches
  • Distribute all incoming correspondence from facilities via Fed Ex
  • Reconcile Inpatient Paper Charts or Straggler Paper Procedural documentation coded by verifying the patients in IDX to assure all billable records are present.
  • Prepare Batch Proof Sheets for Inpatient Charts
  • Enter all incomplete charts from Coding paper batches into MRTS
  • MRTS Updates
  • Onbase Reconciliation
  • Verifying Stragglers are noted in MRTS and marked as Received
  • Date Stamp all inpatient charts
  • Enter all “No Charge” documentation from Coding as Unbillable and move patient to Unbillable if under Incomplete or Missing in MRTS
  • Document all miscellaneous charts received from facilities from MRTS as “Received” or “Bill as is”.
  • Global Scan paper charts to Woodbury Coding
  • Make appropriate updates to all logs


Job Requirements


  • Basic typing skills, 35 WPM with 95% accuracy
  • Accurate 10-keystrokes by touch, 8,000 keystrokes WPH with 95% accuracy
  • Detail Oriented
  • Good oral and written communication skills
  • Able to work in a fast-paced environment
  • Good organization skills
  • Good analytical, problem-solving skills
  • Able to perform duties independently without direct supervision
  • Flexibility
  • Strong desire to work
  • Minimum high school diploma or equivalent
  • Entry-level position, no previous experience required.


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