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Job Requirements of Sr Billing System Support Coordinator:
QUALIFICATIONS / EXPERIENCE: High School diploma or equivalent; some college preferred
One to three years’ experience in system or process training
Excellent computer skills, including advanced level knowledge of Microsoft Office Suite
Exceptional organizational skills with a high rate of accuracy necessary
Professional interpersonal demeanor with proven oral and written communication skills
Ability to prioritize and meet deadlines
Demonstrated experience requiring sound judgment and leadership skills
Knowledge of GE/IDX required
Additional training in medical reimbursement required
Ability to make occasional trips to Health Care Financial Services for training and
development related to HCFS software applications
PHYSICAL / ENVIRONMENTAL DEMANDS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-
key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive
motions and/or meet production standards to comply with the essential functions.
Also, may
require physical and/or mental stamina to work overtime, additional hours beyond a regular
schedule and/or more than five days per week.
Do you meet the requirements for this job?

Sr Billing System Support Coordinator
TeamHealth
Louisville, TN (Hybrid)
Full-Time
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Beckers Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025– We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!
JOB DESCRIPTION OVERVIEW:
The primary objective of this position is to manage IDX dictionary file set up, ensure claim issues and TES edits are reported, tested, and signed off in a timely manner, produce reports, and ensure appropriate processes are followed and accuracy is maintained. Assist in monitoring employee’s quality, speed, and efficiency. Assist departmentally with other roles and responsibility when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage workflow with the Billing System Support Coordinator, EDI/ERA, PE, and Website Coordinator email inboxes to ensure requests are submitted and completed in a timely manner with accuracy
Maintain and complete any assigned emails in box
Create and maintain accuracy of existing departmental policies
Send applicable templates including supporting documentation for IDX Dictionary additions and modifications
Research, report, and test problems or changes with carrier claim logic
Research, report, or update TES and Claim Edits as needed
Analyze and complete OnBase reports for claim issues, TES Edits and participate in biweekly meetings
Perform Month End close process
Maintain and create Billing Areas and Groups in the IDX Dictionary
Work with the Patient Services Manager, Provider Enrollment, and the division(s) to obtain the necessary information to create or modify a group or billing area for a new start-up
Train and assist other areas within the department when needed
Generate queries or Informatics reports as requested as well as the required monthly affiliate and Billing Center reports listed on the monthly, biweekly, and weekly schedule
Run automated scripts and macros
Research any issues or concerns to help problem solve and communicate effectively with the Billing System Support Supervisor
Complete any additional duties or request assigned by the Supervisor or other Management team
Communicates with other Billing Centers as needed and essential departments
JOB DESCRIPTION OVERVIEW:
The primary objective of this position is to manage IDX dictionary file set up, ensure claim issues and TES edits are reported, tested, and signed off in a timely manner, produce reports, and ensure appropriate processes are followed and accuracy is maintained. Assist in monitoring employee’s quality, speed, and efficiency. Assist departmentally with other roles and responsibility when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage workflow with the Billing System Support Coordinator, EDI/ERA, PE, and Website Coordinator email inboxes to ensure requests are submitted and completed in a timely manner with accuracy
Maintain and complete any assigned emails in box
Create and maintain accuracy of existing departmental policies
Send applicable templates including supporting documentation for IDX Dictionary additions and modifications
Research, report, and test problems or changes with carrier claim logic
Research, report, or update TES and Claim Edits as needed
Analyze and complete OnBase reports for claim issues, TES Edits and participate in biweekly meetings
Perform Month End close process
Maintain and create Billing Areas and Groups in the IDX Dictionary
Work with the Patient Services Manager, Provider Enrollment, and the division(s) to obtain the necessary information to create or modify a group or billing area for a new start-up
Train and assist other areas within the department when needed
Generate queries or Informatics reports as requested as well as the required monthly affiliate and Billing Center reports listed on the monthly, biweekly, and weekly schedule
Run automated scripts and macros
Research any issues or concerns to help problem solve and communicate effectively with the Billing System Support Supervisor
Complete any additional duties or request assigned by the Supervisor or other Management team
Communicates with other Billing Centers as needed and essential departments
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
High School diploma or equivalent; some college preferred
One to three years’ experience in system or process training
Excellent computer skills, including advanced level knowledge of Microsoft Office Suite
Exceptional organizational skills with a high rate of accuracy necessary
Professional interpersonal demeanor with proven oral and written communication skills
Ability to prioritize and meet deadlines
Demonstrated experience requiring sound judgment and leadership skills
Knowledge of GE/IDX required
Additional training in medical reimbursement required
Ability to make occasional trips to Health Care Financial Services for training and
development related to HCFS software applications
PHYSICAL / ENVIRONMENTAL DEMANDS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-
key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive
motions and/or meet production standards to comply with the essential functions.
Also, may
require physical and/or mental stamina to work overtime, additional hours beyond a regular
schedule and/or more than five days per week.
High School diploma or equivalent; some college preferred
One to three years’ experience in system or process training
Excellent computer skills, including advanced level knowledge of Microsoft Office Suite
Exceptional organizational skills with a high rate of accuracy necessary
Professional interpersonal demeanor with proven oral and written communication skills
Ability to prioritize and meet deadlines
Demonstrated experience requiring sound judgment and leadership skills
Knowledge of GE/IDX required
Additional training in medical reimbursement required
Ability to make occasional trips to Health Care Financial Services for training and
development related to HCFS software applications
PHYSICAL / ENVIRONMENTAL DEMANDS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-
key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive
motions and/or meet production standards to comply with the essential functions.
Also, may
require physical and/or mental stamina to work overtime, additional hours beyond a regular
schedule and/or more than five days per week.
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