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Banner of TeamHealth company

Patient Accounts Representative

TeamHealth Louisville, TN (Onsite) Full-Time
TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.

What we Offer:
  • Career Growth Opportunities
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K (Discretionary matching funds available)
  • Generous PTO
  • 8 Paid Holidays
  • Equipment Provided for Remote Roles

JOB DESCRIPTION OVERVIEW:

This position is responsible for reviewing unpaid invoices assigned in ETM System on all carriers. Maintains accuracy and production to ensure invoices are being processed effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Reviews ETM worklist to identify potential problem areas
  • Contacts appropriate carriers to inquire on unpaid claims via websites and/or phone calls
  • Reviews AR trends to report any consistent errors identified that affect claims from being processed correctly
  • Maintain knowledge of ETM system
  • Participates in monthly meeting with No Response/Billing Supervisor
  • Communicates with No Response/Billing Supervisor for unusual circumstances that may include adjustments, denials, fee schedules, claims, etc.
  • Performs any and all duties as directed by Senior Representative, No Response/Billing Supervisor and Accounts Receivable Manager.

Job Requirements:

QUALIFICATIONS / EXPERIENCE:

High school diploma or equivalent required
Minimum two years previous medical billing experience preferred with emphasis on research and claim denials in Accounts Receivable
Demonstrated knowledge of physician billing and health care reimbursement; Medicare and Medicaid preferred
Knowledge of ICD-10 and CPT-4 coding
Excellent oral and written communication
Must be computer literate; Microsoft Office preferred
Excellent follow-up skills
Excellent organizational skills
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Job Snapshot

Employee Type

Full-Time

Location

Louisville, TN (Onsite)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

07/15/2025

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