Sr Patient Accounts Representative

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 –Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

JOB DESCRIPTION OVERVIEW:
This position is responsible for daily and monthly task within the Patient Accounts department. The position is responsible for but not limited to the completion of the Daily Status Report, closing batches, daily Non Reconciliation report in CCS, review and assist team members to ensure work is distributed and completed in a timely manner. The senior also maintains accuracy and production report for the department and reports daily posting progress to the management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To ensure accurate completion of daily assignments.
• To review the Patient Accounts Inbox emails to ensure accuracy of patients' invoices.
• Reports performance and workload of Patient Accounts department to supervisor.
• Participates in meeting with supervisor for production goals and progress updates.
• Conducts training of new employees.
• Participates in monthly department meeting.
• Review Non Rec to ensure team is completing assignments in correct date order.
• Reports any errors or problems that affect payments or adjustments from being applied to the service(s) correctly.
• Turns to supervisor for unusual circumstances that may include recoups, adjustments, fee schedules, rejections, etc.
• Performs any and all duties as directed by management.
• Complete any or all necessary ERA functions.
• Complete assigned ETM worklist.
• Ensure ALL batches are closed the last day of each week.

QUALIFICATIONS / EXPERIENCE:

• Education equivalent to the completion of the 12th grade with one year experience in a medical billing setting with primary emphasis on payment posting.

SUPERVISORY RESPONSIBILITIES:

• None