Patient Accounts Representative

TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.

What we Offer:

• Career Growth Opportunities
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K (Discretionary matching funds available)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Process credit balances from EOB copies to determine refund.
 Process credit invoices through work files.
 Assembles appropriate documentation to validate refunds and forward for mailings.
 Reviews credit report monthly to ensure all credits have been reviewed.
 Contacts insurance carriers and requests EOB’s as necessary.
 Reports any consistent errors identified that affect invoices from being processed correctly.
 The posting of all groups lockbox receipts in IDX.
 The posting of all groups payments to the individual invoices in Post Receipts.
 The posting of all rejections listed on payment EOBs.  Copies of guarantor, Medicare, and Medicaid credits for each emergency, and clinic group.
 Completion of the unapplied log sheet and attaches copies of the EOB's for each unapplied payment.
 Completion of the Offset log sheet with attached copies of the EOBs for review.
 Completion of the deposit batch logs.
 Responsible for maintaining all policy and procedures.
 Participates in unit progress meeting.
 Maintains daily batch log of all posted batches.
 Turns to supervisor for unusual circumstances that may include recoups, adjustments, fee schedules, rejections, etc.
 Performs any and all duties as directed by management.

Job Requirements: