Customer Service Representative Jobs in Knoxville, TN

A customer service representative can work in a variety of industries, including health care, retail, financial services, and many others. Many customer service representatives work in call centers, although those in health care settings will work in hospitals and clinics. The job requires frequent interaction with people.

On a typical day, duties include:
• Answering questions from customers
• Resolving concerns
• Handling complaints
• Maintaining current customer records by updating information.