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Scheduling Manager in Knoxville, TN at TeamHealth

Date Posted: 1/23/2019

Job Snapshot

Job Description

The Scheduling Manager's primary responsibility is to assist the division in the management of scheduling function while maintaining facility scheduling responsibilities. The Scheduling Manager functions as a liaison between the Division Facility Schedulers and the VP of Physician Services. The Scheduling Manager works with the Facility Schedulers to insure optimum job performance including; schedules are completed within appropriate timelines and are in compliance with all TEAMHealth initiatives.

ESSENTIAL MANAGEMENT RESPONSIBILITIES:

  • Facilitate the preparation and analysis of scheduling reports.
  • Review performance data (financial, and activity reports) to monitor and measure productivity, goal progress and activity levels.
  • Staff performance reviews; including commendation and disciplinary action.
  • Responsible for the achievement of departmental scheduling productivity and quality goals.
  • Organize and manage weekly monthly meeting with the scheduling group as well as individual schedulers.
  • Assists Facility Medical Directors in scheduling providers at individual sites as needed.  
  • Supports FMD in Tangier
  • Hire and train new staff

SCHEDULING RESPONSIBILITIES:

  • Schedules Facility to providers for medical coverage which includes:
    • Communicates with the Medical Directors of designated hospitals to ensure the preparation of Physician and Allied Health Providers schedules for their respective emergency departments.
    • This may involve contacting providers to commit to uncovered shifts after the schedule has been prepared. In addition, this includes coordination and preparation of schedules for hospitals where no Medical Director is presiding.
    • Communicates with all credentialed providers at each facility to ensure that all shifts are covered, including coverage for all unforeseen emergencies.
  • Assists Tangier Facility Medical Directors in scheduling providers at individual sites as needed.   Supports FMD in Tangier as it pertains to data entry and insuring that the schedules are published 30 days in advance.   This includes:
    • Working with the Facility Medical Director to identify potential scheduling issues that may require At-Large providers or Locum Tenens usage.
    • Negotiating and obtaining necessary shift fee approvals. Report shift fees and additional compensation to payroll for accurate payment.
    • Works with payroll to insure accurate provider pay.
  • Prepares and distributes monthly scheduling information to internal departments.
  • Directs the “AT LARGE” Providers based on divisional critical opening needs.
    • Gathers availability, tracks travel, provider privileges and monitors contract compliance.
  • Coordinates Locums coverage, verifies hours worked and routes invoices and/or check requests for the necessary approvals.
  • On-Call for scheduling emergencies at facilities that are designated to yourself or your on-call team.
    • Alternates on-call responsibilities with other Schedulers. This includes a 24-hour on-call period that is planned regularly.

 

Job Requirements

  • Bachelor's degree or equivalent
  • Management Experience;
  • One (1) to three (3) years of related experience, preferably in a medical setting working closely with physicians;
  • Ability to handle confidential data
  • Knowledge of business and management principles and practices
  • Knowledge of human resource management principles and procedures
  • Knowledge of basic economic and accounting principles and practices
  • Exceptional negotiation and persuasion skills;
  • Excellent communication skills (verbal and written);
  • Excellent problem-solving skills;
  • Ability to work well with deadlines, stressful situations and multiple tasks;
  • Ability to think creatively within a short time-frame;
  • Ability to work a flexible schedule;
  • Advanced proficiency in various computer applications, i.e. word processing, spreadsheet, e-mail, database management and presentation software;