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Scheduler in Knoxville, TN at TeamHealth

Date Posted: 8/19/2019

Job Snapshot

Job Description

The Scheduler role is primarily responsible for coordinating monthly schedules in conjunction with clinical leadership based on availability of part time, full time and Locums providers, with minimal additional expense. This position is also responsible for filling open shifts, as needed. The Scheduler remains in constant contact with the providers to serve as a point of contact after the onboarding process.


◊ Conducts expectations calls with newly contracted providers and trains them on the use of the scheduling software program

◊ Ensures facility orientation sessions are scheduled in a timely manner

◊ Performs scheduling system maintenance including input of preferences and shift edits, as needed

◊ Publishes schedules via scheduling program while maintaining a focus on long term goal of 60 days advance notice for providers

◊ Fills open shifts whenever indicated in conjunction with leadership

◊ Enters approved bonuses into designated forms, if needed with appropriate documentation in order to alert payroll of extra shift pay

◊ Communicates effectively with all stakeholders to ensure coverage at all assigned facilities

◊ Assumes other duties as assigned



Job Requirements

◊ 2 - 4 years of college; Bachelor’s Degree preferred

◊ One (1) to three (3) years of experience in a scheduling position or an equivalent combination of education and experience will be considered

◊ Excellent interpersonal skills with the ability to influence desired outcomes

◊ Outstanding communication skills (verbal and written) with a focus on follow-up

◊ Excellent decision-making/judgment/problem solving skills and negotiating skills

◊ Strong organizational skills with the ability to prioritize and manage multiple projects

◊ Good computer skills (word-processing, spreadsheet, database management)

◊ Ability to work with minimal supervision/direction

◊ Ability to meet deadlines and escalate challenges appropriately

◊ Capable of working in stressful situations

◊ Ability to work in a team environment