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Registration Facesheet Specialist I in Los Angeles, CA at TeamHealth

Date Posted: 11/5/2018

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


Under direct supervision, the Registration Facesheet Specialist I is responsible for retrieving patient facesheets either electronically or via fax and responsible for creating new patient accounts with heavy data entry involved. The Registration Facesheet Specialist I preps daily missing facesheet reports via Excel for their assigned region (s) to retrieve the patient facesheets. The position works in a cooperative team environment to provide value to customers (internal or external). The Registration Facesheet Specialist I carries out his/her duties by adhering to the highest standards of ethical and moral conduct, and acts in the best interest of TeamHealth.


  • Responsible for prepping daily missing facesheet report by using excel for their assigned regions/facilities. Heavy data entry creating new patient accounts.
  • Responsible for printing facesheets through hospital facility’s electronic access or requesting facesheets be sent via fax from facilities in a timely manner.
  • Responsible for following up on all paper facilities via phone calls and faxes to ensure that facesheets that are needed are received timely and accurately.
  • Responsible for printing or requesting facesheets based on daily schedule to ensure timely receipt of facesheets for each region.
  • Responsible for commenting on all facesheets that cannot be located with an explanation.
  • Responsible for staying within timeframes given to acquire facesheets.
  • Responsible for monitoring daily workloads and timely completion of assigned tasks
  • Ability to navigate and use facility access to obtain facesheets.
  • Coordinates with and provides feedback to management regarding process improvements, trends, errors or issues as they relate to the registration department.
  • Participates in a process to continually improve organizational effectiveness using self-assessment performance evaluation criteria.
  • Demonstrates ongoing enthusiasm and commitment to the work assigned.
  • Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
  • Works with manager, to receive feedback on performance and create a personal developmental plan.
  • May perform special assignments and other related tasks as assigned.


Job Requirements


  • High school diploma or equivalent.
  • One year of office experience helpful.
  • Demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary.
  • Knowledge of basic math and the ability to perform math functions in units of American currency.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to review documents for accuracy and reasonability.
  • Detailed oriented.
  • Strong analytical aptitude.
  • Excellent organizational and prioritizing skills.
  • Ability to work under minimal supervision.
  • Must be able to multitask while remaining flexible.
  • Strong communication and interpersonal skills.
  • Ability to communicate effectively orally, in person and on the telephone, and in writing, with individuals at all levels, both within and outside the company.
  • Ability to multi-task, set priorities and follow through without direct supervision.
  • Ability to type efficiently and accurately including 10-key.
  • Ability to operate a computer (i.e., Microsoft Office—including Word and Excel) efficiently and accurately.
  • Ability to use the Internet.
  • Ability to operate various office machines (i.e., fax, copier).
  • Ability to operate a calculator efficiently and accurately.


  • Have good attendance.
  • Work at a desk, utilizing a computer.
  • Communicate by telephone.
  • Operate a PC and other office equipment (copier, fax, etc.).
  • Move freely between offices.
  • The work environment corresponds to the average office environment.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.