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Quality Improvement Manager in Knoxville, TN at TeamHealth

Date Posted: 9/13/2018

Job Snapshot

Job Description

The TeamHealth Medical Call Center is a 24/7 Call Center offering telephone triage and Health Information services to Hospitals, Physician Offices, and Insurance Plans across the country. If you want to be a part of a growing industry contact us today! TeamHealth is currently recruiting top talent in the Knoxville area. We offer a wonderful work environment, excellent benefits, competitive pay and paid time off. 

Job Overview

The Quality Improvement Manager is responsible for the oversight of the TeamHealth Medical Call Center Quality Program to assist the call center in its commitment to efficiency, exceptional customer service, and delivery of quality service to callers by ensuring a dynamic model of discovery and growth.

 

Job Requirements

Job Qualifications

  1. Graduate of an accredited School of Nursing.
  2. Current Registered Nurse licensure in the State of Tennessee
  3. Preferred five years nursing experience directly related to Quality and Process Improvement.
  4. Excellent analytical skills.
  5. Good computer skills.
  6. Capable to prioritizing and organizing.
  7. Excellent verbal and written communication skills.
  8. Good judgment and decision making skills.