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Practice Support Coordinator III in Knoxville, Tennessee, US at TeamHealth

Date Posted: 3/13/2020

Job Snapshot

Job Description

JOB OVERVIEW 

The Practice Support Coordinator (PSC3) is responsible in supporting the front and back office functions.  The PSC3 will have a noticeable presence in handling clinical support, supporting office staff, operational and financial support, scheduling, creating documents for meetings. The PSC3 handles all EMR-related access requests. The PSC3 will work with the Clinicians, Office/Operations Manager, Vice President of Operations (VPO) and Clinical Practice Managers (CPM) to ensure efficiency of the program. Miscellaneous duties as assigned.

 The Practice Support Coordinator 3 will report to the Office/Operations Manager.

  ESSENTIAL FUNCTIONS

  • Support the Clinicians, CPMs and VPOs
  • Manage invoices, financial and operational documents
  • Assist with preparation of paperwork for meetings
  • Assemble documents for meetings
  • Manage calendars, organizing & arranging meetings
  • Maintain customer confidence by keeping information confidential

 

Job Requirements

JOB QUALIFICATIONS

  • Minimum of six years of customer relations experience preferred
  • Knowledge of medical terminology a plus
  • Exceptional organizational skills
  • Excellent Client Service oriented, internal & external
  • Health experience preferred but not required;
  • Strong interpersonal skills to handle sensitive situations and confidential information using discretion, diplomacy and good judgment
  • Ability to multi-task and prioritize workload
  • Professional mannerism and appearance
  • Excellent computer skills (Excel, Word, Microsoft Office)
  • Superior communication skills – verbal and written

SUPERVISORY RESPONSIBILITIES:

None.

PHYSICAL AND ENVIRONMENTAL DEMANDS

  • Job performed in a well-lighted, modern office setting
  • Occasional lifting/carrying (10 pounds or less)
  • Prolonged sitting; with prolonged work in a computer/PC
  • Office based position with rare or no travel required

 DISCLAIMER:

 Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.