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Practice Manager in Lexington, KY at TeamHealth

Date Posted: 8/26/2019

Job Snapshot

Job Description

This position provides leadership to local operations of the Emergency Medicine program includingachievement of the program’s goals, providing quality of care, decision-making with financial impact on the organization and establishing positive customer service relationships with the hospital and community, including client service support for contracted and employed practitioners.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Functions together with Facility Medical Director (FMD) as a team to manage client basedoperations.
  • Works proactively to anticipate and manage day to day operational challenges promotingstrongly positive client relationships.
  • Ensures the resolution of client based problems. This includes assisting in solving problemsrelated to physician complaints and hospital/physician contracts, financial issues, coding andbilling issues, operational issues, recruiting issues, etc.
  • Works closely with the FMD and other TeamHealth Leadership to implement, monitor andfollow-up on value added services provided by the Southeast Group.
  • Resolves functional and administrative issues/problems related to contracts under purview ofresponsibility. Includes providing insight on client specific needs which may include recruiting,maintaining providers, and assisting with maintaining community relations with client hospitals.
  • Performs other special projects or additional responsibilities as may be directed.

 

Job Requirements

  • Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations. Some college work in business, management, or health science is preferred with a 4-year degree being highly desirable.
  • Strong/advanced computer skills should include at a minimum: Word, Excel, and PowerPoint. Proficiency with spreadsheets, tables, and graphs is required.
  • Ability to communicate effectively (written and oral).
  • Demonstrated good customer service skills and ability to use tact and diplomacy in dealing with internal and external customers.
  • Demonstrated ability to positively handle confidential information appropriately, and maintain office workflow systems.
  • Minimum of one (1) year experience in a healthcare environment is required (i.e. hospital,physician’s office, health plan) 
  • Willing to work occasional evenings and/or weekends attending physician programs as deemed appropriate
  • Performs other duties and responsibilities as assigned as contractually obligated with the client.