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Practice Manager in Lexington, KY at TeamHealth

Date Posted: 8/26/2019

Job Snapshot

Job Description

This position provides leadership to local operations of the Emergency Medicine program includingachievement of the program’s goals, providing quality of care, decision-making with financial impact on the organization and establishing positive customer service relationships with the hospital and community, including client service support for contracted and employed practitioners.


  • Functions together with Facility Medical Director (FMD) as a team to manage client basedoperations.
  • Works proactively to anticipate and manage day to day operational challenges promotingstrongly positive client relationships.
  • Ensures the resolution of client based problems. This includes assisting in solving problemsrelated to physician complaints and hospital/physician contracts, financial issues, coding andbilling issues, operational issues, recruiting issues, etc.
  • Works closely with the FMD and other TeamHealth Leadership to implement, monitor andfollow-up on value added services provided by the Southeast Group.
  • Resolves functional and administrative issues/problems related to contracts under purview ofresponsibility. Includes providing insight on client specific needs which may include recruiting,maintaining providers, and assisting with maintaining community relations with client hospitals.
  • Performs other special projects or additional responsibilities as may be directed.


Job Requirements

  • Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations. Some college work in business, management, or health science is preferred with a 4-year degree being highly desirable.
  • Strong/advanced computer skills should include at a minimum: Word, Excel, and PowerPoint. Proficiency with spreadsheets, tables, and graphs is required.
  • Ability to communicate effectively (written and oral).
  • Demonstrated good customer service skills and ability to use tact and diplomacy in dealing with internal and external customers.
  • Demonstrated ability to positively handle confidential information appropriately, and maintain office workflow systems.
  • Minimum of one (1) year experience in a healthcare environment is required (i.e. hospital,physician’s office, health plan) 
  • Willing to work occasional evenings and/or weekends attending physician programs as deemed appropriate
  • Performs other duties and responsibilities as assigned as contractually obligated with the client.