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Patient Accounts / Payment Poster in Woodland Hills, California at TeamHealth

Date Posted: 10/23/2019

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


Under direct supervision, the Payment Posting Representative is responsible for processing insurance and patient payments for their assigned regions either manually or electronically. The position is responsible for balancing the batches against the daily deposits and maintaining daily production reports. The position works in a cooperative team environment to provide value to customers (internal or external). The Payment Posting Representative carries out his/her duties by adhering to the highest standards of ethical and moral conduct, had good attendance and punctuality, and acts in the best interest of TeamHealth.


  • Responsible for processing payments for insurance companies and patients for their assigned regions either electronically or manually.
  • Responsible for posting payment batches including denials within established time frame and balancing the batches against daily deposits.
  • Responsible for providing supporting documentation for each payment transaction through submission of the daily control number report and daily production log for all batches (manual and electronic).
  • Maintains knowledge of coordination of benefits requirements and processes.
  • Maintains knowledge of insurance rejection/denial processing and appropriately posts information for collection and follow-up activity.
  • Continually seeks to understand and act upon customer needs, concerns, and priorities.  Meets customer expectations and requirements, and gains customer trust and respect.
  • Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
  • Demonstrates ongoing enthusiasm and commitment to the work assigned.


Job Requirements


  • Normally, the knowledge, skills and abilities necessary for adequate job performance can be obtained through approximately 2+ years’ experience with payment posting within a multi-facility environment and experience with electronic deposit and posting processes.
  • Billing experience or graduation of vocational medical billing college helpful.
  • Also, demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary.
  • Experience with providing visible participation and support of major change initiatives preferred.
  • Knowledge of basic math and the ability to perform math functions in units of American currency.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to review documents for accuracy and reasonability.
  • Ability to determine priorities.
  • Ability to coordinate schedules and information.
  • Ability to work well under pressure.
  • Tact and patience when dealing with individuals at all levels, both within and outside the company.
  • Commitment to TeamHealth values.
  • Ability to communicate effectively orally, in person and on the telephone, and in writing, with individuals at all levels, both within and outside the company.
  • Knowledge of coordination of benefits requirements and processes.
  • Knowledge of cash posting regulations and guidelines.
  • Knowledge of insurance rejection/denial processing and appropriately posts information for collection and follow-up activity.
  • Ability to multi-task, set priorities and follow through without direct supervision.
  • Ability to type efficiently and accurately (minimum of 45 words per minute) including 10-key.
  • Ability to operate a computer (i.e., Microsoft Office) efficiently and accurately.
  • Ability to use the Internet.
  • Ability to operate various office machines (i.e., fax, copier).
  • Ability to work well in a team environment and be flexible in problem solving environment.


  • Have good attendance.
  • Work at a desk, utilizing a computer.
  • Communicate by telephone.
  • Operate a PC and other office equipment (copier, fax, etc.).
  • Move freely between offices
  • The work environment corresponds to the average office environment.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.


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