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Patient Accounts Manager in Sunrise, FL at TeamHealth

Date Posted: 3/5/2019

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine Named among "America's 100 Most Trustworthy Companies" by Forbes magazine Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs

POSITION SUMMARY:

The Patient Accounts Manager plans, organizes, directs, coordinates, and monitors the operations of business in the Patient Accounts, Patient Accounts Correspondence, Overprovisions, and Payment Processing Departments through the use of qualitative and quantitative reports. Provides leadership and direction of all follow-up activities including but not limited to payment, denial, adjustment and correspondence posting, adjustments, credit balance AR management, and bank deposit reconciliation.

 

ESSENTIAL RESPONSIBILITIES:

 

1.      Monitors bank deposits, responds to reconciliation issues, and attests to deposit reconciliation monthly.

2.      Assists in preparation of the quarterly management operational review reports, internal and external audit documentation, ad-hoc reports for operational review and decision making, provides budget vs. actual explanations as required, works on special projects, and other projects as assigned.

3.    Contributes to the success of the departments by effectively managing costs and variable salary, general, and administrative costs, staffing, deposit posting.

4.    Focuses and strives to improve production and efficiency by reviewing and analyzing reports and workflow processes, and recommending changes that will positively impact the Revenue Cycle.

5.    Performs Human Resources assigned activities including hiring, training, coaching, performance evaluations, merit increases, disciplinary actions, and staff motivation.

6.    Develops systems and controls to ensure the departments and staff adhere to productivity measures, key billing indicators, and performance metrics.

7.      Develops quality assurance monitors for all areas of responsibility including an ongoing system of training, evaluation, and compliance reporting.

8.      Communicates any issues, trends, or variances that impact payment, denial, correspondence, overprovisions, UI processing, daily/monthly reconciliation, account research, or other assigned duties and coordinates problem analysis, resolution, and process development.

9.      Plans, directs, delegates, and monitors tasks and projects assigned to the Supervisors.

10.  Complies with policies and procedures, process documents, and mandatory overtime requirements.

11.  Accountable to ensure the month-end closing process is within schedule for areas of responsibility.

12.  Assumes other tasks, duties, and responsibilities as assigned by the Assistant Vice President.

 

Job Requirements

POSITION REQUIREMENTS:

Skills

1.    Advanced knowledge of Medicare and Medicaid billing guidelines and third-party insurance in regards to plan types: HMO, PPO, POS, and Indemnity is required.

2.    Exceptional analytical, organizational, interpersonal, leadership, oral and written communication skills required.

3.    Ability to multi-task in a fast-paced environment, prioritize tasks, and maintain a professional demeanor.

4.    Leadership skills to motivate team performance towards excellence and develop team concepts and consensus-building management styles

5.    Knowledge of GE billing system preferred.

6.    Proficient in the use of a personal computer to create and manage documents, reports, and presentations in Microsoft Office Suite.

 

Education

A Bachelor’s Degree in Accounting, Finance, Business Administration, or related field preferred.

A High School Diploma with minimum of five years experience in a large health care organization with 2-3 years management experience required.

 

Experience

A minimum of five years of healthcare experience is required exhibiting strong analytical skills and advanced performance in a physician billing environment

Effective management of at least 50+ employees.

 

 

TRAVEL:

Occasional travel may be required.

 

WORKING CONDITIONS:

Fast paced production oriented environment with heavy emphasis on deadline achievement.