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Operations Project Manager in Knoxville, TN at TeamHealth

Date Posted: 12/6/2018

Job Snapshot

Job Description

JOB OVERVIEW

This Operations Project Manager position is located in Knoxville, TN. Relocation assistance may be considered.

Lean Six Sigma Black Belt certification required. PMP certification preferred.

This position manages multiple high-priority projects, under the general direction of the Director, Operational Excellence. This position is responsible for all aspects of the project life-cycle. (i.e. Initiation, planning, execution, controlling, and closing). This position is also responsible for identifying, analyzing, and recommending implementation strategies to define and adopt best work practices and processes across the organization.

The individual must be highly energetic, solution driven and flexible in his/her interpersonal style. Outstanding communications skills in both written and verbal expression are required. The individual should be a self-starter, persistent, adept in using metrics to drive performance and driven to succeed.

ESSENTIAL FUNCTIONS

  • Under limited supervision, manages multiple projects and ongoing operational responsibilities while monitoring, summarizing, communicating, and reporting status to the Operational Excellence Director and Vice President, and Senior Management. Receives strategic direction from the Operational Excellence Director, but daily work is self-directed.
  • Takes projects from original concept through final implementation. Develops all aspects of projects, including a detail project plan and schedule. Responsible for assembling project team, identifying appropriate resources, assigning responsibilities, facilitating team and developing schedule to ensure timely completion of projects.
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate and updated with authorized project changes.
  • Utilizing Lean Six Sigma methodologies and analytics, support the analysis, planning, design, implementation, and evaluation of key projects to help the organization achieve its goals.
  • Measures project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.
  • Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.
  • Acts as a strong leader/facilitator in the development and implementation of work processes with current business units for identifying, sharing, and making recommendations to create and institutionalize operational best practices across the organization. Includes follow-up and tracking procedures to ensure best practices are implemented.
  • Develops and contributes ideas and opinions about strategic issues for consideration by senior management. This includes collecting relevant data, analyzing data, and developing presentations to present to senior management.
  • Handles other duties, meetings and projects as assigned by management

Job Requirements

JOB QUALIFICATIONS

  • Master’s Degree in Business Administration, Organizational Management, or other relevant field of study or equivalent professional experience.
  • A minimum of five (5) years recent experience in project management experience involving projects crossing multiple business functions
  • Experience instructing cross-functional teams in adapting to and understanding improvement processes, facilitating Kaizen and Rapid Improvement Events (RIEs), and overseeing process improvement projects;.
  • Certification- A Project Management Professional (PMP) is preferred;
  • Lean Six-Sigma Black Belt (LSSBB) is required;
  • Health experience preferred but not required;
  • Strategic thinking, breakthrough thinking and creative problem solving skills, showing an ability to overcome obstacles;
  • Strong organizational and analytical skills;
  • Patience and ability to excel under pressure, handling multiple requests often with tight deadlines;
  • Resourcefulness, ingenuity, strong decision making and problem solving skills;
  • Leadership, teamwork and the ability to develop others.
  • Excellent computer skills (Excel, Word, PowerPoint, and Visio)
  • Superior communication skills – verbal, written, presentation and negotiation;

SUPERVISORY RESPONSIBILITIES:

  • None

PHYSICAL AND ENVIRONMENTAL DEMANDS

  • Job performed in a well-lighted, modern office setting;
  • Occasional lifting/carrying (10 pounds or less);
  • Prolonged sitting; with prolonged work in a computer/PC;
  • Occasional work in evenings and on weekends;
  • Occasional to moderate travel depending on current work assignment.

 DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

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