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Medical Assistant (32 hrs./week) in Milford, MA at TeamHealth

Date Posted: 8/19/2019

Job Snapshot

Job Description

The Medical Assistant performs a variety of duties to accommodate and support the clinical staff in the provision of client care.  Medical Assistant performs all clinician orders in a timely and accurate manner adhering to all regulatory requirements. 


  • Coordinates and participates in a variety of patient care activities in the examination and treatment of patients to include: vital signs, blood draws, intake, assisting with diagnostic and therapeutic procedures, using standard equipment; records data for medical record.
  • Performs patient intake and enters data into EMR. 
  • Adheres to patient intake standards
  • Prepares patients for examination and treatment assisting clinicians where appropriate
  • Prepare and set up medical supplies, instruments and equipment for diagnostic and therapeutic procedures.
  • Confers with patient to obtain accurate information for records.  Assists in completion of insurance/compensation/disability forms.
  • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required.
  • Complies with quality assurance, HIPAA, customer service, infection control, safety, and workers compensation guidelines and other policies as set forth.
  • Represents clinic by displaying a respectful and caring manner with patients and their families.  Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate.  Maintains confidentiality of patient information.
  • Ensures adequate and appropriate patient follow-up regarding, referrals and diagnostic testing.  Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed.
  • Interacts calmly, respectfully and in a friendly manner with other representatives of services at the clinic.  Refers patients to proper resources for clinic policies such as billing support.  Assists in clerical duties as needed, functioning as a member of the health care team.
  • Work directly under supervision of Medical Director, Site Administrator and Registered Nurse to provide uncompromising service to patients and community.
  • Performs various laboratory testing, daily controls and additional duties as needed.
  • Supports Patient Service Representatives by performing the patient registration process as needed and under direction of management.
  • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training. 
  • Other duties as assigned and requested.
  • Attendance and being on time, ready to work your scheduled hours is an essential job requirement.


Job Requirements


  • Associates Degree in related field preferred, minimum of High School diploma required.
  • 1 to 3 years’ experience in a medical office/clinic environment required




  • Ability to perform patient intake and document problems appropriately, seeking guidance as needed
  • High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support
  • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer
  • Working knowledge of medical terminology
  • Ability to address and resolve conflict in a professional manner
  • Ability to maintain strict confidentiality
  • Ability to be flexible
  • Strong planning, problem solving, organizational, verbal communication and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to perform detail-oriented work.
  • Ability to work independently yet in conjunction with a team.
  • Ability to adapt to a changing and growing atmosphere.
  • Courteous and professional demeanor.
  • Willingness to work as a team player to meet common goals of the department.
  • Demonstrates excellent verbal and written communication skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent customer service skills.
  • Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations.
  • Promote positive department morale through effective teamwork.



  • Job performed in a well-lighted, modern office setting.
  • Occasional travel locally
  • Occasional lifting/carrying (10 pounds or less)
  • Occasional standing/bending
  • Moderate to high stress level
  • Prolonged sitting
  • Prolonged computer/PC work
  • Prolonged telephone use

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.