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Medical Accounts Receivable Manager in Fairlawn,OH - Montrose,OH - Copley,OH at TeamHealth

Date Posted: 9/4/2018

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


The Accounts Receivable Manager is responsible for the effective management of the departments that relate to revenue cycle within the Billing Center, including Denials Resolution and No Response. The Accounts Receivable Manager plans, organizes, directs, monitors and supervises the daily business of these areas. The A/R Manager will ensure production work standards are met and quality work standards meet the minimal guidelines to achieve corporate goals, metrics and objectives.


  • Responsible for staffing and Human Resource Management for assigned areas including hiring, training, leading and motivating staff.
  • Develop systems and controls to assure that work force meets the minimum productivity standards both departmentally and for individual employees. Manager has the overall accountability to assure that accounts receivable days are within the guidelines.
  • Manager shall develop quality assurance monitors for all areas of responsibility including an ongoing system of training and evaluation and feedback that relates to all functional jobs in the department.
  • The Manager is responsible for coordinating communication to assigned staff on productivity standards, quality standards, policies and procedures as well as corporate standards.
  • The Manager shall interface with other areas within the Billing Center to problem solve and support the investigation and resolution of problems and issues.
  • The Manager shall facilitate timely communications to carriers and any issues or problems identified that effect management of accounts receivable for client billing sites.
  • The Manager shall facilitate timely communication to the departments any issues or problems identified either by departments within Accounts Receivable or by other areas of the operation that impact the Accounts Receivable collectability and review process.
  • Manager assists in the preparation of the Annual Budget and is responsible to manage the budget within assigned amounts.
  • Manager shall complete or assist in completing annual performance appraisals.
  • Manager shall develop and maintain departmental policies and procedures.
  • The Manager shall coordinate the resolution of billing issues among other departments.
  • The Manager complies with mandatory overtime requirements as a member of management.
  • Manager assumes other tasks, duties and responsibilities as assigned by the Assistant VP of Reimbursement and/or the Vice President.


Job Requirements


  • Bachelor’s Degree in a Healthcare related specialty or Business Administration Program with a proven record of academic excellence or commensurate experience.
  • Additional training in Accounts Receivable Management and medical billing preferred.
  • Excellent management skills including exceptional organizational, interpersonal and oral/written communication skills.
  • Excellent computer skills including Microsoft Windows 7, Microsoft Office including Word, Excel, Power Point and Access
  • Ability to deal with a variety of tasks simultaneously in a fast-paced environment and establish and orchestrate.
  • Orchestrate priorities while maintaining a professional demeanor.
  • Demonstrate sound judgment and leadership skills.
  • Knowledge of IDX/BAR preferred.
  • Proven record of outstanding professional accomplishments in medical and physician billing as a primary environment
  • Demonstrate sound understanding of medical reimbursement, different carrier mandates and four or more years of progressive responsibility in supervision or management related to Accounts Receivable Management for a service billing operation.


Manages Denials Resolution Supervisor(s) and No Activity Supervisor(s), Denials Resolution Senior(s) and Analyst(s), and No Activity Senior(s) and Analyst(s)


  • Job performed in a well-lighted, modern office setting.
  • Occasional standing/bending.
  • Occasional lifting/carrying (20 lbs. or less).
  • Some travel locally and overnight.
  • Moderate stress.
  • Prolonged sitting.
  • Prolonged work on a PC/computer.
  • Prolonged telephone work.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Accounts Receivable Manager. Additionally the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.