Pre-boarding Specialist- Temp

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.

This is a REMOTE TEMP position.

JOB DESCRIPTION OVERVIEW:
The Preboarding Specialist is an administrative position primarily responsible for performing Preboarding activities with a focus is accurate and timely work product(s) in accordance with policies and procedures. Expertise and attention to detail for the data entry requirements, make this role instrumental in impacting downstream clinician milestones including risk handoff, and accuracy of facility and provider enrollment applications. This position requires disciplined follow up and interface via phone, email, or other methods of electronic communication.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receipt, and data entry of clinician information via standardized processes.
• Timely communicates handoffs per procedures.
• Documents all activities and maintains integrity of databases (Smartsheet/ SilkRoad/ TeamWorks/ Verity/ OnBase/ Samanage).
• Coordination, receipt, document upload (when needed) and data entry of clinician data in software system(s) for the purpose of ensuring clinician information is accurate and up to date.
• Maintains the integrity of the clinician records for entering accurate data and uploading to appropriate systems timely.
• Coordinates with Onboarding Specialist and Clinician Services team as necessary.
• Assists in solving clinician onboarding screening issues as necessary through internal communication with Onboarding Specialist and Recruiting.
• Timely escalates clinicians at risk of not meeting established SLA’s.
• Prepares reports as requested and/or needed.
• Provides support to the Department as necessary.
• Attends meetings as required.
• Participates in various projects as requested or assigned.
• Participates in an integrated work team as a responsible team member.
• Assists in the facilitation of the team process at TeamHealth by serving as an active member of team. This includes attending all team related meetings; participating inteam goals; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training.
• Follows the norms and guidelines established by the team for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations.
• Additional duties/reporting responsibilities as assigned by the Onboarding leadership.

QUALIFICATIONS / EXPERIENCE:

• Experience in healthcare preferred
• Some college background preferred
• Ability to work independently and remotely in fast-paced environment
• Assertive and confident communication skills
• Excellent interpersonal/verbal and written communication
• Excellent computer skills (preferably Microsoft Office - Word, Excel,)
• Excellent organizational skills
• Ability to handle multiple tasks and deadlines
• Ability to adapt to rapid change
• Ability to handle confidential data
• Team oriented
• Strong interpersonal skills required (i.e. active listening, communicating, teamwork, patience, empathy, being able to assess the temperament of a situation and reaction accordingly, etc.)

SUPERVISORY RESPONSIBILITIES:

• None