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Job Requirements of Claims Coordinator:
QUALIFICATIONS / EXPERIENCE:- Associate’s degree or Paralegal Certification preferred
- Minimum three years of casualty claim operation or paralegal experience
- Excellent organizational and time management skills
- Excellent communication skills (verbal and written with emphasis on grammatical skills)
- Excellent interpersonal skills
- Excellent computer and typing skills (intermediate skill level with Microsoft Office Suite (including Word, Excel, PowerPoint, Outlook) required
- Ability to maintain and handle confidential information
- Ability to prioritize multiple tasks and deadlines
- Ability to work in a team oriented environment
- Ability to work independently with minimal supervision
- Professional appearance and demeanor with ability to interact with corporate executives and division presidents
- None
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Claims Coordinator
TeamHealth
Knoxville, TN (Remote)
Full-Time
JOB DESCRIPTION OVERVIEW:
This position’s primary responsibility is to facilitate the new claim/safety event intake process, enter and maintain accurate claim data into the ORIGAMI claim management and OnBase imaging systems, and provide administrative/operational support for the Claim Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position’s primary responsibility is to facilitate the new claim/safety event intake process, enter and maintain accurate claim data into the ORIGAMI claim management and OnBase imaging systems, and provide administrative/operational support for the Claim Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Accepts and coordinates the new claim/safety event intake process including: receiving new claim/safety event information by phone or electronic transmission; confirming contractual responsibility for physician, group, and hospital; preparing the initial coding sheet (ICS) for Director’s (or AVP) review and approval; transmission of new claim/safety event information to Western Litigation, other authorized TPA’s, or commercial insurers; distribute claim correspondence to providers and defense counsel; and provides administrative assistance (scanning, copying, faxing and filing) as needed for the Claim Department.
- Assist the department with screening and coordinating subpoenas/depositions/trial appearances for affiliated clinicians.
- Provides administrative support to the department.
- Performs office functions that organize and direct the daily department workflow.
- Maintains confidential files.
- Manages all filing and records scanning via the OnBase system and organizational/administrative essentials for the Claim Department.
- Cross train and provide back-up support for claim loss history requests, tail letter preparation, and monthly/quarterly management reports.
- Completes other projects and assignments as needed.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
- Associate’s degree or Paralegal Certification preferred
- Minimum three years of casualty claim operation or paralegal experience
- Excellent organizational and time management skills
- Excellent communication skills (verbal and written with emphasis on grammatical skills)
- Excellent interpersonal skills
- Excellent computer and typing skills (intermediate skill level with Microsoft Office Suite (including Word, Excel, PowerPoint, Outlook) required
- Ability to maintain and handle confidential information
- Ability to prioritize multiple tasks and deadlines
- Ability to work in a team oriented environment
- Ability to work independently with minimal supervision
- Professional appearance and demeanor with ability to interact with corporate executives and division presidents
- None
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