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Information Security Engineer in Knoxville, TN at TeamHealth

Date Posted: 7/30/2019

Job Snapshot

Job Description

Job Description Overview

In joining TeamHealth’s Enterprise Identity and Access Management team, you will become part of a dynamic and motivated team, and an integral part of managing the critical business infrastructure systems and services systems used in TeamHealth’s IAM solutions, including federated SSO (single sign on), MFA (multi-factor authentication) and user LCM (Lifecycle management) and provisioning.

Reporting to the Director of Identity and Access Management, this position is critical to delivering access and authorization of digital accounts the enterprise. Identity and Access Management Engineers are self-starters and willing to take the initiative.

Key Responsibilities and Duties

  • Manages the day to day administration and configurations of systems used to provide enterprise IAM (Identity and Access Management), including federated SSO (single sign on), MFA (multi-factor authentication) and user LCM (Lifecycle management) and provisioning.
  • Collaborates with internal and external customers to guide and manage the successful deployments of SSO, MFA and LCM integrations.
  • Actively participates in diagnosing, troubleshooting and resolving user and/or system problems related to SSO, MFA and LCM.
  • Creates, updates and improves the standard operating procedures, documentation and processes used for SSO, MFA and LCM
  • Works to constantly improve and evolve the security, reliability, capabilities, and awareness of the SSO, MFA and LCM environments
  • Follows processes and procedures needed to adhere to internal and/or external security, change management, regulatory or audit requirements
  • Actively participates in strategy and future implementation discussions to evolve and modernize the SSO, MFA and LCM environments with latest technology trends
  • Participates in architectural and/or code reviews related to custom integrations looking to utilize the SSO, MFA and LCM environments
  • Strives to become a subject matter expert within and as related to TeamHealth’s SSO, MFA and LCM environments
  • Performs other duties as required


Job Requirements


  • Bachelor's degree in Computer Science or equivalent work experience.
  • 3+ years of hands on experience in development, customization, configuration, and deployment of IAM systems including hands on experience with IAM products and technologies such as SailPoint, Okta, CyberArk, Beyond Trust, CA Identity Manger, One Identity, Saviynt, Ping, Centrify, Aveksa.
  • Should be flexible to work on new technologies within the IAM domain.
  • Experience with technologies and protocols to support modern identity federation, robust access control models, lifecycle management, auditing, and access certifications
  • Detailed subject matter expertise with SAML 2.0, WS-Federation, OAuth, OpenID Connect, SCIM, SOAP, REST, JSON, JWT is preferred
  • AD and LDAP experience is preferred.
  • SaaS deployment experience required. Detailed knowledge of products such as AWS, Samanage, Office 365, is beneficial.
  • Familiarity with API management and able to script against API’s.
  • Experience in scripting and programming (e.g., PERL, JavaScript, Java,.NET, Python, PHP, Unix shell, Windows power shell).
  • Experience with Splunk, QRadar, SCOM, SolarWinds or similar monitoring tools for server monitoring, networking and applications.
  • Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
  • General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes.
  • Able and willing to be a team player and help facilitate effective interaction within team and other teams
  • Is a hands-on contributor, good decision maker, demonstrates confidence in their work, and can multi-task and work independently with minimal supervision.
  • Able to demonstrate a high degree of flexibility, including flexible working hours as required to support employees and customers across multiple time zones.
  • Able to conduct perform analysis/investigations of complex problems, to determine steps for remediation, resolution and root cause including issue tracking, triaging and crisis management.
  • Familiar with common tools and methodologies used for troubleshooting and problem solving
  • Effectively communicates with internal/external resources at all levels in both technical and non-technical audiences.
  • Writes clear, concise documentation and possesses detailed organizational skills.