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HDX Clerk in Alcoa, Tennessee, US at TeamHealth

Date Posted: 3/23/2020

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule







This position is responsible for adding and/or updating Insurance Information provided by GE in a GERD or from a Report.  Must be able to work from various source documents.  Must be able to properly code patient files according to established policies and procedures.  Must be able to identify FSC according to insurance cards and/or patient’s demographics.



  • Enters and/or updates Insurance Information.
  • Identifies appropriate FSC and insurance company.
  • Files or refiles insurance according to GERD response or Report.
  • Uses web sites for carrier research.
  • Makes calls to get correct Insurance information not given by GE or Report.
  • Enters financial comments as to action taken on account.
  • Separates accounts that need further action taken and give to appropriate department.
  • Notifies supervisor and/or senior of system malfunctions.
  • Notifies supervisor and/or senior of problems arising from erroneous items, codes, or missing information.
  • Performs any and all duties as directed by management.


Job Requirements


This job is performed in a well-lighted, well-vented environment.  Requires constant sitting tolerance and repetitive motion.  Organizational skills and neatness are a must.



Education equivalent to completion of the 12th grade with a minimum of one year experience in the Insurance field. Must be able to type 50 words per minute.



Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.