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Full-Time Patient Coordinator Afternoon/Evenings + Weekends in Knoxville, TN at TeamHealth

Date Posted: 9/11/2020

Job Snapshot

Job Description

Are you looking for personal career growth with a distinguished Healthcare Organization?

 

A position that has great pay and includes shift differentials?

 

An opportunity to work from home?

 

AccessNurse, a TeamHealth company, is looking for exceptional individuals to join our team in this Medical Support role.

The full-time position does require some weekend commitment, but there is a bonus added to pay with weekend work! Current openings include afternoons, evenings, and weekends.

The Patient Coordinator (PC) title enables you to be the first point of contact with patients seeking medical assistance and support from their Doctor. The non-clinical PC builds that immediate trust, provides compassion, and empathy with customized scripting to document what is needed before a Nurse speaks with the patient.

AccessNurse has an enjoyable work environment with the resources you need for success. Come start your new career with us!

 

Benefits

Paid Training (mandatory two weeks)

Eligible for benefits the first of the month following 30 days of employment

Wellness Programs, medical, dental, vision

General Personal Time Off and Eight (8) paid holidays per year

401(k) Participation with discretionary matching funds available

Shift differentials

Pay incentives for weekend work

Employee Referral Bonus with no cap

 

Job Requirements

 

Job Qualifications:

High School Diploma or GED. Some college is preferred.
6 months minimum experience positively interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, healthcare, military experience)
Professional, courteous telephone voice
Dependable, reliable and trustworthy
Excellent organizational and computer skills
Ability to handle confidential information
Detail Oriented – Accurately process and record information ensuring data integrity
Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate
Flexibility with scheduling
Physical and Environmental Demands

Job performed in a well-lit, modern office setting
Occasional lifting (20 pounds or less)
Visual and Auditory acuity
Manual and finger dexterity
Occasional stress
Occasional pushing, pulling, carrying, lifting, bending, and reaching
Frequent work on a PC/Computer
Prolonged telephone work and prolonged sitting