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Explanation of Benefits Clerk in Alcoa, Tennessee, US at TeamHealth

Date Posted: 9/30/2019

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


This position is responsible for pulling, copying, and attaching vouchers for the IDX requests, ETM requests and claim forms received on a daily basis. Requests or claims that have payments stored offsite will be requested from storage vendor by the EOB Offsite File Clerk. Must have good organizational skills, computer skills, and be production oriented. 


  • Retrieves EOB’s and makes copies from the payment files for other departments
  • Looks up EOB information on IDX to ensure the information is correct if not located
  • Print and work requests through ETM system for ED
  • Offsite File Clerk is responsible for requesting vouchers from Vital Records Control storage facility
  • Maintains a daily log
  • Perform other non-essential duties requested by the supervisor


Job Requirements


  • High school diploma or equivalent
  • Six months experience working with insurance or in a hospital/office environment preferred
  • Must have computer knowledge.
  • Must have good organizational skills.
  • Must be able to stay focused and follow through with assignments.
  • Must be production oriented.


  • None


Ability to bend, stoop, twist, and lift up to 20 pounds of boxed weight; requires sitting and walking tolerance. Must be detail oriented and have good organizational skills. This job is performed in a well-lighted environment.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.