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Credentials Coordinator in Tamarac, Florida, US at TeamHealth

Date Posted: 2/10/2020

Job Snapshot

Job Description


The external Credentials Coordinator is focused on preparing, packaging, and submitting information to the Facility Medical Staff Office (MSO) as well as tracking central verification office/medical staff office (CVO/MSO) processing required to award privileges. The external Credentials Coordinator is responsible for interacting with Clinician Onboarding Liaison to ensure deadlines on the clinician onboarding plan are maintained. This position is responsible for interacting with the clinician to assist with the facility application and the CVO/MSO privileging process. This position serves as a credentialing subject matter expert for the clinician and the onboarding team through the onboarding process.


- Works closely with Clinician Onboarding Liaison
- Prepares and distributes facility applications to the clinician
- Facilitates a telephone/Webex walk through of the facility application with the    clinician
- Reviews and ensures the quality of returned facility applications
- Interacts directly with the clinician to correct application errors and omissions
- Follows up and obtains outstanding verifications, references and other items      pertaining to privileging on behalf of the MSO throughout the privileging            process
- Facilitates the request of temporary privileges
- Prepares and submits the clinician credentialing packet to the MSO
- Ongoing interactions with MSO to determine MSO review
- Notifies relevant parties of “privileged” status and updates TeamHealth            systems with all necessary information
- Run monthly reports including Expiring Privilege Report and PLI Report;            facilitate appropriate follow up activities
- Planning and executing activities relating to reappointments with both MSOs    and Clinicians


Job Requirements


- HS Diploma or equivalent; Associate Degree preferred
- Minimum of one year of experience in a health care setting, medical staff          office or credentials position
- Proficient in Microsoft Office applications
- Excellent interpersonal skills
- Excellent communication skills (verbal and written)
- Excellent organizational skills with the ability to prioritize and manage              multiple projects
- Ability to meet deadlines and capable of working in stressful situations
- Ability to work in a team environment


- Job performed in a well-lighted, modern office setting
- Ability to work a flexible schedule and after-hours as needed with access to      appropriate technology
- Occasional travel by plane and/or car
- Occasional lifting/carrying (10 pounds or less)
- Occasional standing/bending
- Moderate to high stress level
- Prolonged sitting
- Prolonged computer/PC work
- Prolonged telephone use

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical
and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution,
negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications  required of employees assigned to this position.