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Chart Audit Clerk in West Hills, CA at TeamHealth

Date Posted: 11/12/2019

Job Snapshot

Job Description

Under direct supervision, the Chart Audit representative is responsible for retrieving patient facesheets either electronically or via fax and responsible for creating new patient accounts with heavy data entry involved. The Chart Audit representative preps daily missing facesheet reports via Excel for their assigned region (s) to retrieve the patient facesheets. The position works in a cooperative team environment to provide value to customers (internal or external). The Chart Audit representative carries out his/her duties by adhering to the highest standards of ethical and moral conduct, and acts in the best interest of TeamHealth.


  • Responsible for prepping daily missing facesheet report by using excel for their assigned regions/facilities. Heavy data entry creating new patient accounts.
  • Responsible for printing facesheets through hospital facility’s electronic access or requesting facesheets be sent via fax from facilities in a timely manner.
  • Responsible for following up on all paper facilities via phone calls and faxes to ensure that facesheets that are needed are received timely and accurately.
  • Responsible for printing or requesting facesheets based on daily schedule to ensure timely receipt of facesheets for each region.
  • Responsible for commenting on all facesheets that cannot be located with an explanation.
  • Responsible for staying within timeframes given to acquire facesheets.
  • Responsible for monitoring daily workloads and timely completion of assigned tasks
  • Ability to navigate and use facility access to obtain facesheets.
  • Coordinates with and provides feedback to management regarding process improvements, trends, errors or issues as they relate to the registration department.
  • Participates in a process to continually improve organizational effectiveness using self-assessment performance evaluation criteria.
  • Demonstrates ongoing enthusiasm and commitment to the work assigned.
  • Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
  • Works with manager, to receive feedback on performance and create a personal developmental plan.
  • May perform special assignments and other related tasks as assigned.


Job Requirements

  • High school diploma or equivalent.
  • One year of office experience helpful.
  • Demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary.
  • Knowledge of basic math and the ability to perform math functions in units of American currency.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to review documents for accuracy and reasonability.
  • Detailed oriented.
  • Strong analytical aptitude.
  • Excellent organizational and prioritizing skills.
  • Ability to work under minimal supervision.
  • Must be able to multitask while remaining flexible.
  • Strong communication and interpersonal skills.
  • Ability to communicate effectively orally, in person and on the telephone, and in writing, with individuals at all levels, both within and outside the company.
  • Ability to multi-task, set priorities and follow through without direct supervision.
  • Ability to type efficiently and accurately including 10-key.
  • Ability to operate a computer (i.e., Microsoft Office—including Word and Excel) efficiently and accurately.
  • Ability to use the Internet.
  • Ability to operate various office machines (i.e., fax, copier).
  • Ability to operate a calculator efficiently and accurately.

    • Have good attendance.
    • Work at a desk, utilizing a computer.
    • Communicate by telephone.
    • Operate a PC and other office equipment (copier, fax, etc.).
    • Move freely between offices.
    • The work environment corresponds to the average office environment.


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