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Job Requirements of Director Operations, Specialty Services:
QUALIFICATIONS:
- 3 to 5 years of work experience in a healthcare related field
- BS or equivalent, in a healthcare related field
- Ability to analyze and create complex financial schedules
- Business development and or market outreach experience
- Ability to work well under pressure meeting deadlines and with difficult people
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to communicate effectively – orally, in writing, in person and on the telephone – with all categories of people within the company and potential affiliates
- Proficiency with Microsoft Office Suite, including Excel, Word
- Ability to work independently and in an organized manner
- Ability to establish goals and demonstrated ability to complete projects by deadlines
- Ability to travel up to 65%-70%
- Ability to attend company and professional functions after normal work hours
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Director Operations, Specialty Services
TeamHealth
Nashville, TN (Remote)
Full-Time
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. Newsweek Magazine recognizes TeamHealth ‘as one of the greatest workplaces for diversity and workplaces for women; 2024-2025’.Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!
The Director Operations Specialty Services will provide strategic market development, partnering with regional market leaders, and directly influencing specialties program expansion, clinician engagement, and client satisfaction. The Director Operations, under the direction of the Vice President of Operations Post-Acute Care, will lead and support the execution of TeamHealth’s Cardiac, Palliative, and Wound Care programs at a national level.
This position is remote, however there is 65%-70% travel within the Specialty Service markets throughout multiple states.
RESPONSIBILITIES:
Growth & Market Development
- Identifies and develop strategic growth opportunities across existing and new markets
- Secures meetings with key facility stakeholders
- Builds and maintains a new business pipeline in collaboration with local market leadership
- Leads program launches in new markets and facilities
- Attends conferences and trade events to represent specialty programs and generate leads
- Acts as the primary point of contact for facilities and specialty services clinicians
- Collaborates with credentialing, compliance, clinical education, legal, and provider enrollment teams to support clinician onboarding
- Recommends process improvements to gain operational and/or administrative efficiencies and sees through implementation
- Manages daily operations and recommends improvements to the practice as it relates to KPI's and clinician Satisfaction
- Oversee clinical scheduling, staffing, and coverage coordination
- Implement policies and procedures that guide and support the practice operations
- Participates in Recruitment for new providers for the Post-Acute team
- Coaches, onboard, and support specialty service clinicians
- Assesses department needs for resources, supplies, equipment, and staff to provide quality services and reduce operational costs
- Contributes to strategic business plans by region and by specialty service line.
- Analyzes performance trends, market data, & feedback to guide decision making
- Participates in budgeting and financial forecasting
- Responsible for owning targets related to clinician ramp-up and specialty service implementation
- Ensures strong relationships, retention of existing referral sources, and new referrals. Ambassador for Specialty Services Post-Acute program
- Consistently fosters a commitment to customer service in all areas of responsibility
- Consistently displays professionalism in dealing with customers, staff, and clinicians
- Develops and implements business development and retention strategies with managed care organizations, facilities and community care physicians
Job Requirements:
QUALIFICATIONS:
- 3 to 5 years of work experience in a healthcare related field
- BS or equivalent, in a healthcare related field
- Ability to analyze and create complex financial schedules
- Business development and or market outreach experience
- Ability to work well under pressure meeting deadlines and with difficult people
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to communicate effectively – orally, in writing, in person and on the telephone – with all categories of people within the company and potential affiliates
- Proficiency with Microsoft Office Suite, including Excel, Word
- Ability to work independently and in an organized manner
- Ability to establish goals and demonstrated ability to complete projects by deadlines
- Ability to travel up to 65%-70%
- Ability to attend company and professional functions after normal work hours
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