PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Medical Call Center Representative:
QUALIFICATIONS / EXPERIENCE:- Approximately one year of office experience in a medical setting
- Knowledge of Medical terminology preferred
- Excellent written and verbal communication and interpersonal skills.
- Excellent judgment and decision-making skills
- Ability to handle stress and conflict well
- Ability to work with minimal direction and supervision
- Strong attention to detail; ability to work in a team-oriented environment
SUPERVISORY RESPONSIBILITIES:
- None
PHYSICAL / ENVIRONMENTAL DEMANDS
- Requires manual dexterity and/or frequent use of the computer to perform repetitive motions to comply with the essential functions.
- Job performed in a well-lit, modern office setting
- Moderate to high stress levels
- Moderate to prolonged use of the telephone
- Prolonged sitting
- Prolonged work on a PC/ Computer
Do you meet the requirements for this job?
Medical Call Center Representative
THIS IS A PT REMOTE POSITION
SHIFT: Saturday, Sunday, and Monday from 5:00am-1:30pm PST/8:00am-4:30pm EST
TRAINING: Monday-Friday between hours of 10am-4pm PST.
JOB DESCRIPTION OVERVIEW:
Under Direct Supervision, the Call Center Coordinator provides 24/7 support to the Acute Care Service Facilities nationwide. The Call Center Coordinator is an active that helps facilitates communication between hospitals and providers by triaging and directing calls accordingly
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Acts as liaison between hospital staff, nurses, pharmacies, patients etc. and providers
- Responsible for triaging inbound calls for multiple TeamHealth facilities
- Manage and maintain daily provider schedules for each facility
- Responsible for relaying any daily schedule changes to staff
- Responsible for relaying any schedule process changes to management
- Responsible for relaying updated or new provider contact info to staff and management
- Accurately document inbound/outbound calls
- Accurately enter inbound/outbound calls into appropriate database
- Perform other duties as assigned or requested by management
Job Requirements:
- Approximately one year of office experience in a medical setting
- Knowledge of Medical terminology preferred
- Excellent written and verbal communication and interpersonal skills.
- Excellent judgment and decision-making skills
- Ability to handle stress and conflict well
- Ability to work with minimal direction and supervision
- Strong attention to detail; ability to work in a team-oriented environment
SUPERVISORY RESPONSIBILITIES:
- None
PHYSICAL / ENVIRONMENTAL DEMANDS
- Requires manual dexterity and/or frequent use of the computer to perform repetitive motions to comply with the essential functions.
- Job performed in a well-lit, modern office setting
- Moderate to high stress levels
- Moderate to prolonged use of the telephone
- Prolonged sitting
- Prolonged work on a PC/ Computer