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Job Requirements of Patient Coordinator (Remote/Non-Clinical) AccessNurse:
Required Qualifications
- High school diploma or GED
- Basic computer and typing skills
- Minimum 1 year of customer service experience
- Strong attention to detail and accuracy
- Excellent listening and comprehension skills
- Ability to multitask in a fast-paced environment
- Background and reference check required
Preferred Qualifications
- Associate’s degree
- Previous high-volume inbound call center experience
- Healthcare or medical-related experience
Home Office Requirements
- Reliable high-speed internet connection
- Dedicated, private workspace free from distractions
- Ability to maintain a secure, confidential workspace
Why Join AccessNurse?
- 100 % Remote work (company equipment provided)
- Medical, dental, vision (after 30 days for FT)
- 401(k) with potential match
- Career growth opportunities
- $500 referral bonus (uncapped)
Pay
- Base Pay is $17/hour
- +$1/hr shift differentials for evenings (3pm–11pm Mon–Thurs)
- +$3/hr shift differentials weekends
- +$1/hr for Bilingual English/Spanish speakers
Do you meet the requirements for this job?
Patient Coordinator (Remote/Non-Clinical) AccessNurse
AccessNurse is the premier provider of medical call center solutions, including 24/7 telephone nurse triage, and answering services. In business since 1996, AccessNurse serves more than 20,000 clinicians and practices, along with healthcare systems, health plans and Federally Qualified Health Centers (FQHCs) across the country. AccessNurse is a TeamHealth Company.
Overview
The Patient Coordinator (PC) serves as the first point of contact for patients seeking emergency and non-emergency medical support from their provider.
In this role, you will:
- Answer high-volume inbound calls from patients
- Provide compassionate, empathetic support using guided scripting
- Build trust and ensure a positive patient experience
- Accurately document patient information and needs
- Prepare detailed reports for nurse triage teams
Schedule
- Full-time & part-time options
- Afternoon, evening, and weekend shifts available
- Includes weekend/holiday rotation
REMOTE: TRAINING CLASS DATES
- Monday, July 13th, 2026 - Friday, July 17th, 2026 9A-5P (EST)
- Monday, July 20th, 2026 - Friday, July 24th, 2026 1P-9P (EST)
100% ATTENDANCE IS REQUIRED
Job Requirements:
Required Qualifications
- High school diploma or GED
- Basic computer and typing skills
- Minimum 1 year of customer service experience
- Strong attention to detail and accuracy
- Excellent listening and comprehension skills
- Ability to multitask in a fast-paced environment
- Background and reference check required
Preferred Qualifications
- Associate’s degree
- Previous high-volume inbound call center experience
- Healthcare or medical-related experience
Home Office Requirements
- Reliable high-speed internet connection
- Dedicated, private workspace free from distractions
- Ability to maintain a secure, confidential workspace
Why Join AccessNurse?
- 100 % Remote work (company equipment provided)
- Medical, dental, vision (after 30 days for FT)
- 401(k) with potential match
- Career growth opportunities
- $500 referral bonus (uncapped)
Pay
- Base Pay is $17/hour
- +$1/hr shift differentials for evenings (3pm–11pm Mon–Thurs)
- +$3/hr shift differentials weekends
- +$1/hr for Bilingual English/Spanish speakers