Registration Representative

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

Overview

The Registration Representative is responsible for registering and updating patient demographic and insurance information in IDX billing software. Patient Registration Representatives are expected to meet production standards while maintaining accuracy.

Essentials Duties and Responsibilities

• Enters and/or updates patient demographics and insurance information for each patient account
• Identifies patient’s insurance and assigns, in priority order, the appropriate Financial Status Classification (FSC)
• Completes tasks accurately maintaining quality and production standards
• Comply with all department and company policies and procedures
• Correct audits in a timely fashion
• Reviews incoming mail, researching and updating patient data in IDX as indicated
• Be a team player
• Performs any and all of the duties assigned by the Senior/Supervisor/Manager and/or Assistant VP of Operations
• Notifies Supervisor/Manager of system malfunctions and/or production issues/problems

Qualifications / Experience

• Minimum 35-40 WPM typing skill and 8000 keystrokes per hour
• Knowledge of billing and insurance procedures
• Knowledge of payer types for medical insurance carriers
• Good oral and written communication skills
• Good organizational skills
• Ability to work efficiently in a high-volume, fast-paced environment while maintaining quality standards
• Minimum High School diploma or equivalent is required. Previous medical billing and insurance guidelines experience is preferred
• Minimum of one year experience in medical billing or patient admission environment beneficial
• Previous IDX-BAR application experience beneficial
• Training classes and seminar attendance may involve minimal travel