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Senior Accounts Receivable and Billing Specialist

TeamHealth Knoxville, TN (Remote) Full-Time

JOB DESCRIPTION OVERVIEW:

Within the Non-CBO Contract Revenue Department, this position is responsible for Billing and Accounts Receivable (AR) research and resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete Billing and AR audits

• Timely and accurate invoice generation and distribution and possible collections

• Resolve discrepancies between invoices and appropriate accounting supporting records

• Research client related inquiries and issues as needed. Provide backup, or credit facilities due to billing issues

• Ensure the client mailboxes are up to date and emails resolved in a timely manner

• Collaborate with multiple business units to ensure accuracy of the billing and work with the regions on issues as they arise; make recommendations as needed.

• Assist with month end close duties

• Work directly with the Billing and AR Team Leads on any and all reconciling items

• Review refunds and write-offs prior to being sent to Lead, Accounts Receivable

• Assist with maintenance of the contract list, AR Master list & AR Worklist

• Assist with team member training and questions

• Assist with maintaining existing SOP’s and creation of new SOP’s as needed

• Evaluate and recommend solutions for continuous process improvements

• Other duties as assigned

Job Requirements:

QUALIFICATIONS / EXPERIENCE:

• 3-5 years Billing and AR related experience

• Demonstrates proficiency in Microsoft Office with high proficiency in Excel including Pivot Tables and VLookups

• Experience in Lawson software is a plus, specifically Lawson (AR), (BR), and (AC) modules

• Strong analytical, communication, and research skills

• Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

• Excellent time management skills to complete multiple tasks and meet stringent deadlines

• Attention to detail a must

• Self-motivated and able to work independently of immediate and direct supervision


SUPERVISORY RESPONSIBILITIES:

• None

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Job Snapshot

Employee Type

Full-Time

Location

Knoxville, TN (Remote)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

05/21/2025

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