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Job Requirements of Payor Dispute Coordinator Automation Specialist:
QUALIFICATIONS / EXPERIENCE:- High school diploma or equivalent; some college preferred.
- Intermediate proficiency in Microsoft Excel is required (VLOOKUP, pivot tables, filtering, cross-referencing datasets).
- Ability to analyze data sets and spot small but critical discrepancies.
- Strong independent working skills; must be proactive, self-directed, and reliable.
- Problem-solving, critical thinking, and time management skills.
- Comfortable adapting to frequent process changes and evolving system needs.
- Strong written and verbal communication skills.
- Must be detail-oriented and able to maintain accuracy in a high-volume setting.
- Ability to work with confidential information and demonstrate HIPAA compliance.
- Professional, ethical, and collaborative mindset.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- This is a remote position, depending on several factors, to include production ability, employee preference, and training status.
- Remote positions require high speed internet access.
- Prolonged sitting
- Prolonged work on a PC/computer
- Periodic evening or weekend work when needed
- Moderate stress
Do you meet the requirements for this job?
Payor Dispute Coordinator Automation Specialist
TeamHealth
Knoxville, TN (Remote)
Full-Time
TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.
This is a REMOTE Position!
JOB DESCRIPTION OVERVIEW:
- This role supports the Independent Dispute Resolution (IDR) process under the No Surprises Act by leveraging automation tools and data to ensure accurate, efficient filing of payment disputes.
- As an Automation Specialist, you will work closely with our RPA (Robotic Process Automation) team to manage high-volume workflows, identify errors or gaps in processes, and contribute to the ongoing improvement of our automation-driven dispute resolution operations. This role is ideal for someone who enjoys technical work, solving problems independently, and making fast-paced, detail-oriented contributions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Utilize Microsoft Excel (including VLOOKUP, pivot tables, and formulas) to analyze, verify, and prepare data for dispute filings.
- Work alongside the RPA team to monitor and refine automated workflows.
- Audit large volumes of data with a focus on accuracy, completeness, and compliance
- Identify inefficiencies or breakdowns in automated processes and collaborate to develop and implement solutions.
- Work with department leadership to optimize the use of automation across daily operations.
- Demonstrate adaptability in a fast-paced environment with evolving processes and regulatory requirements.
- Maintain records of issues, resolutions, and process updates to support compliance and continuity
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
PHYSICAL / ENVIRONMENTAL DEMANDS:
- High school diploma or equivalent; some college preferred.
- Intermediate proficiency in Microsoft Excel is required (VLOOKUP, pivot tables, filtering, cross-referencing datasets).
- Ability to analyze data sets and spot small but critical discrepancies.
- Strong independent working skills; must be proactive, self-directed, and reliable.
- Problem-solving, critical thinking, and time management skills.
- Comfortable adapting to frequent process changes and evolving system needs.
- Strong written and verbal communication skills.
- Must be detail-oriented and able to maintain accuracy in a high-volume setting.
- Ability to work with confidential information and demonstrate HIPAA compliance.
- Professional, ethical, and collaborative mindset.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- This is a remote position, depending on several factors, to include production ability, employee preference, and training status.
- Remote positions require high speed internet access.
- Prolonged sitting
- Prolonged work on a PC/computer
- Periodic evening or weekend work when needed
- Moderate stress
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