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Job Requirements of Accounts Receivable Supervisor:
-
Employment Type:
Full-Time
-
Location:
USA (Remote)
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Accounts Receivable Supervisor
TeamHealth
USA (Remote)
Full-Time
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 – Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!
OVERVIEW:
The AR Supervisor reports to the AR Manager and performs direct personnel supervision and management of 20 - 25 AR Representatives. The Supervisor will implement, supervise and facilitate department activities to achieve optimal performance, quality and productivity. Broad areas of responsibility include, but may not be limited to: personnel management, data quality management, productivity management, billing management and communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS / EXPERIENCE:
SUPERVISORY RESPONSIBILITIES:
OVERVIEW:
The AR Supervisor reports to the AR Manager and performs direct personnel supervision and management of 20 - 25 AR Representatives. The Supervisor will implement, supervise and facilitate department activities to achieve optimal performance, quality and productivity. Broad areas of responsibility include, but may not be limited to: personnel management, data quality management, productivity management, billing management and communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manages and supervises the Accounts Receivable Representatives in the functions of reviewing invoices for insurance carriers that have an outstanding balance
- Determines training needs for AR Representatives and provides planned training agenda for new-hires
- Analyzes month end financial reports to identify potential problem carriers for each assigned facility
- Develops work plans to target potential problem areas for each facility
- Monitor ETM Daily PIT reports to ensure assigned invoices are being properly reviewed and resolved
- Establishes, implements and maintains quality control procedures designed to ensure that quality and productivity standards are being accomplished
- Projects and monitors accounts receivable goals using specific month-end reports
- Reads and updates provider manuals for Medicare, Medicaid, Blue Cross Blue Shield, etc.
- Corresponds with management staff of third party payer to effect payment or solutions to problems
- Requests provider manuals and billing requirements from all carriers then shares information with applicable staff
- Participates in weekly departmental meeting and Accounts Receivables/Operations meeting
- Communicates recommendations to Operations on how to improve front-end processing to alleviate accounts receivable issues
- Partners with HR to maintain job descriptions, conducts performance evaluations, recommends salary increases and initiates appropriate disciplinary action when required
- Responsible to document and communicate employee issues to include but not limited to employee behavior, performance, quality and productivity with timely escalation to management as appropriate
QUALIFICATIONS / EXPERIENCE:
- Thorough knowledge of physician billing policies and procedures
- Previous IDX/GE experience preferred
- Associate’s Degree or equivalent experience
- Minimum 3 - 5 years of previous medical billing experience required with emphasis on research and resolution of unresolved invoices
- Previous supervisory experience.
- Excellent knowledge of healthcare payer reimbursement for physician billing
- Knowledge of ICD and CPT coding
- Good team management, organizational and follow-up skills are required
SUPERVISORY RESPONSIBILITIES:
- Supervises 20 - 25 AR Representatives and Sr. AR Representatives
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