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Medical Records Clerk

TeamHealth Louisville, TN (Remote) Full-Time

Posistion Overview:

The Medical Records Clerk is responsible for obtaining and processing medical records from hospital electronic medical record (EMR) systems for multiple departments across the organization. Records are requested through IDX, ETM systems, insurance or claims correspondence, and various external sources. This role requires strong organizational skills, flexibility, and excellent time management to ensure accurate and timely completion of requests.


Essential Duties and Responsibilities:

  • Retrieve and complete medical record requests from the ETM system for insurance companies and internal departments, both onsite and offsite.

  • Process paper medical record requests received via postal mail.

  • Complete medical record requests received through email correspondence.

  • Access hospital websites to locate, download, and print medical records as needed.

  • Print records from OnBase scanning systems.

  • Return completed records to the requestor, ensuring all required forms are attached or properly submitted with claims.

  • Manage personal remote access credentials, including initial setup and ongoing maintenance.

  • Maintain an accurate daily production log of completed work.

  • Perform additional duties and responsibilities as assigned by management.



Job Requirements:

Job Qualifications:
  • High school diploma or equivalent required.
  • Minimum of six (6) months of experience working with insurance in an office or hospital setting preferred.
  • Strong organizational and time management skills.
  • Proficiency with computers and electronic medical record systems.
  • Ability to remain focused and efficiently complete assignments through to completion.
Physical & Environmental Demands:
  • Position is performed in a well-lit, moderate office environment.
  • Must be able to lift up to 50 pounds as required.


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Job Snapshot

Employee Type

Full-Time

Location

Louisville, TN (Remote)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

04/02/2026

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