Medical Assistant - IU Health Orthopedics & Sports Medicine

Job Description Overview

This Medical Assisant position supports providers by assisting with patient assessments, procedures, and ongoing care. Responsibilities include managing patient flow and communication, obtaining vital signs and patient histories, reviewing laboratory results, documenting care, and providing patient education. The position requires strict adherence to confidentiality, clinic standards, and collaborative practices to ensure efficient, high‑quality patient care.

Essential Job Functions & Additional Responsibilities

Disclaimer: The following describes the general nature and level of work performed by individuals in this role. It is not an exhaustive list and does not limit management’s right to assign additional responsibilities.

Working Conditions

• Schedule: 32–40 hours per week, Monday–Friday (no weekends)

• Availability for Zoom and other meetings (virtual and/or in‑person)

• Prolonged sitting and extended work at a computer, including keyboard and screen use

• Frequent use of office equipment, telephone, and clinic technology

• Manual dexterity and ability to perform repetitive motions to meet productivity standards

• Physical and mental stamina to work additional hours as required

Required Skills & Competencies

• Proven ability to handle confidential information with discretion

• Ability to work independently with minimal supervision

• Strong critical thinking and sound judgment skills

• Ability to evaluate data and draw accurate conclusions

• Clear, professional verbal and written communication skills

• Familiarity with surgical practices and clinic regulations

• Knowledge of hazardous materials commonly used in a clinical setting

• Understanding of effective body mechanics to prevent injury

• Adaptability and ability to quickly learn new processes and procedures

Duties & Responsibilities

• Assist providers with patient care, assessments, and clinical procedures

• Support patients with musculoskeletal injuries and related conditions

• Facilitate efficient patient flow throughout the clinic

• Serve as a liaison between providers and patients, including phone communications and follow‑up on test results, surgical scheduling, and procedures

• Provide patient education regarding conditions and treatment plans

• Collaborate with providers and care teams to support patient well‑being

• Obtain vital signs, nursing histories, and perform physical assessments

• Review laboratory results and route information appropriately

• Accurately document patient care, procedures, and assessments in medical records

• Obtain pre‑certifications as required

• Prioritize patient care assignments based on severity, scope of practice, and individual strengths

• Maintain clean, organized exam rooms and work areas in accordance with infection control policies

• Participate in quality assessment and performance improvement initiatives

• Maintain sample medication inventory and documentation, if applicable

• Promote teamwork and positive working relationships across the clinic

• Uphold strict patient confidentiality at all times

• Perform additional duties as assigned by Providers or the Operations Team

Supervisory Responsibilities

• None

Job Requirements: