Registration Representative

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 –Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

Overview

The Registration Representative is responsible for registering and updating patient demographic and insurance information in IDX billing software. Patient Registration Representatives are expected to meet production standards while maintaining accuracy.

Essentials Duties and Responsibilities

• Enters and/or updates patient demographics and insurance information for each patient account
• Identifies patient’s insurance and assigns, in priority order, the appropriate Financial Status Classification (FSC)
• Completes transaction edits, claim edits, rejections, and mail returns in a timely fashion to maintain departmental metrics
• Completes tasks accurately maintaining quality and production standards
• Complies with all department and company policies and procedures
• Corrects audits in a timely fashion
• Performs any and all of the duties assigned by the Senior, Supervisor, and/or Manager
• Notifies Senior/Supervisor of system malfunctions and/or production issues/problems

Qualifications / Experience

• Minimum 35 WPM typing skill
• Knowledge of billing and insurance procedures
• Knowledge of payer types for medical insurance carriers
• Good oral and written communication skills
• Good organizational skills
• Ability to work efficiently in a high-volume, fast-paced environment while maintaining quality standards
• Minimum High School diploma, or equivalent is required. Previous medical billing and insurance guidelines is preferred
• Previous IDX-BAR application experience beneficial