QUALIFICATIONS / EXPERIENCE:
- Bachelor’s degree in Communication, Business Administration, or related field, or equivalent professional experience required.
- One to three years of experience in telemarketing, sales, recruiting, staffing and/or marketing (healthcare knowledge is a plus) strongly desired.
- Excellent computer skills with intermediate level of experience with Microsoft Word and Excel and an ability to learn new computer applications.
- Demonstrated ability to communicate effectively via verbal and written means.
- Professional telephone presentation.
- Excellent interpersonal skills with an orientation towards customer service.
- Ability to work with minimal direction and supervision.
- Strong organizational skills accompanied by flexibility to quickly adapt to any new business environment.
- Experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating personal work schedule.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job is performed in a well-lighted, climate controlled modern office setting.
- Occasional lifting/carrying up to 25 lbs.
- Prolonged sitting.
- Prolonged work on a computer/PC.
- Extensive telephone use.
- Moderate to high level of stress.
- This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.
- Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All
associates must be able to work with others beyond giving and receiving instructions. This includes getting along with
co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this position.