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Sr. Registration Representative in Alcoa, TN at TeamHealth

Date Posted: 3/1/2023

Job Snapshot

Job Description


This position is primarily responsible for providing support to Registration Representatives and training employees in billing center applications and processes.



  • Provides training to new employees in billing center applications and processes specific to Registration.
  • Provides training to new/existing employees as updates or changes occur to current applications, processes and/or policies as needed.
  • Performs quality assurance reviews for all Registration staff as required.
  • Assists with quality assurance reviews for other areas within the department as needed.
  • Assists other senior representatives as needed.
  • Evaluates and assigns daily work.
  • Reports department performance, production and workload to supervisor as required.
  • Coordinates workflow with other departments within the billing center.
  • Analyzes error/edit messages, identifies probable causes, and makes necessary corrections as required.
  • Notifies supervisor of system malfunctions and/or issues that impact daily work.
  • Performs other duties and assignments as requested.
  • Assists the other seniors that are under the supervisor when needed.


Job Requirements


  • High school diploma or equivalent required.
  • Typing speed minimum 50 WPM
  • Minimum one year experience in data entry preferred.
  • Previous medical billing experience preferred.



  • Job performed in a well-lighted, modern office setting.
  • Occasional standing/bending.
  • Occasional lifting/carrying (20lbs or less)
  • Moderate stress
  • Prolonged sitting
  • Prolonged work on a PC/computer
  • Prolonged telephone work

This job will be performed in a well-lighted and well-vented environment. Work is oriented around good visual skills. Eye fatigue may be encountered as extended amount of time is spent in front of computer display terminal.


This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.