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Senior Patient Accounts Representative in Louisville, TN at TeamHealth

Date Posted: 8/5/2022

Job Snapshot

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


This position is responsible for daily and monthly task within the Patient Accounts department.  The position is responsible for but not limited to the completion of the Daily Status Report, closing batches, daily Non Reconciliation report in CCS, review and assist team members to ensure work is distributed and completed in a timely manner.  The senior also maintains accuracy and production report for the department and reports daily posting progress to the management team.



  • To ensure accurate completion of daily assignments.
  • To review the Patient Accounts Inbox emails to ensure accuracy of patients' invoices.
  • Reports performance and workload of Patient Accounts department to supervisor.
  • Participates in meeting with supervisor for production goals and progress updates.
  • Conducts training of new employees.
  • Participates in monthly department meeting.
  • Review Non Rec to ensure team is completing assignments in correct date order.
  • Reports any errors or problems that affect payments or adjustments from being applied to the service(s) correctly.
  • Turns to supervisor for unusual circumstances that may include recoups, adjustments, fee schedules, rejections, etc.
  • Performs any and all duties as directed by management.
  • Complete any or all necessary ERA functions.
  • Complete assigned ETM worklist.
  • Ensure ALL batches are closed the last day of each week.

Job Requirements


  • Education equivalent to the completion of the 12th grade with one year experience in a medical billing setting with primary emphasis on payment posting.


  • None


This job should be performed in a well-lighted and well-vented environment.  Requires constant sitting tolerance.  Extended amount of time spent in front of computer display terminal.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.